Specialist, Collections

1 semana atrás


Rio de Janeiro, Brasil ABS Tempo inteiro
**Job Capsule**:
Responsible for identifying and resolve delinquent accounts and maintain due diligence of account collection activities to assist in the support for the accounting.
**Job Duties/Roles**:
- Monitor accounts to identify outstanding debts
- Find and contact clients to ask about their overdue payment
- Take actions to encourage timely debt payment
- Plan course of action to recover outstanding payment
- Negotiate payoff deadlines or payment plans
- Sending of monthly statement of accounts and invoices
- Resolve billing and customers credit issues
- Update accounts status records and collection efforts
- Report on collection activity and accounts receivable status
**Qualifications**:
**Knowledge**, Skills and Abilities Required (KSAR)**:
- Excellent communication skills (written and oral), as well as the ability to interact with others, and the ability to communicate directly with upper management.
- Firm and confidence
- Skilled in negotiation
- Problem-solving skills
- Comfortable working with targets
- Knowledge of the latest spreadsheet or word processing software.
- The ability to be pro-active in preventing errors and detecting areas at risk, and the ability to work effectively under pressure.
- The ability to work independently with mínimal supervision.
- Needs to be familiar with the ABS Health, Safety, Quality and Environmental Management System.
**Minimum** years of Experience**:
Required a minimum of two (2) years’ experience as a Collection Specialist or similar role
**Required**/Preferred Education** Requirements**:
Graduation or equivalent in finance.
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