Customer Service Operations Manager
Há 4 dias
Customer Support Specialist We are seeking an experienced Customer Support Specialist to join our fast-growing real estate startup in the U.S. This hybrid role combines helpdesk support, operations management, outbound sales assistance, and marketing support. Key Responsibilities: Act as the primary responder for inbound support tickets from users. Monitor, triage, and resolve issues through various tools. Maintain strong response/resolution times with empathetic, professional communication. Document common issues and build internal resources or playbooks. Operations Management & Administration: Manage and optimize workflows, pipelines, automations, and ticket management. Ensure data accuracy for contacts, deals, and support tickets. Support setup and QA of new processes and automation. Pull basic reports on sales activity, ticket volume, and performance metrics. Outbound Sales & Appointment Setting: Execute outbound email campaigns and sequences targeting prospects. Qualify inbound and outbound leads following defined playbooks. Set calls and demos for the sales team. Track all activities and updates. Marketing Support: Assist with email marketing campaigns, list building, and segmentation. Support basic digital marketing tasks as needed. Requirements: 2+ years of customer support or helpdesk experience. Hands-on experience with tools like HubSpot, Google Workspace, and ClickUp. Proven success managing support tickets and workflow efficiency. Experience supporting outbound sales workflows and appointment setting. Familiarity with email marketing or digital campaign support. Excellent English communication skills. Highly organized, detail-oriented, and able to manage multiple priorities. Comfortable working in a fast-paced environment. Preferred Qualifications: Experience in real estate or related industries. Familiarity with additional tools and platforms. Experience building support documentation and knowledge base articles. Record of improving support metrics or boosting meeting conversions.
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Service Line Manager
2 semanas atrás
Curitiba, Brasil Decision Group Tempo inteiro**Código**: 8571 **Título da vaga**: Service Line Manager / Group Operations Manager **Local**: Curitiba, PR **Nível Profissional**: Gerente **Nível Acadêmico**: Ensino Superior Completo **Áreas de Atuação Profissional**: TI - Projetos **Descrição**: Qualifications: - 10+ years of Network experience with at least 5+ years hands on experience...
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Service Line Manager
1 semana atrás
Curitiba, Brasil Decision Group Tempo inteiro**Código**:8571**Título da vaga**:Service Line Manager / Group Operations Manager**Local**:Curitiba, PR**Nível Profissional**:Gerente**Nível Acadêmico**:Ensino Superior Completo**Áreas de Atuação Profissional**:TI - Projetos**Descrição**:Qualifications:- 10+ years of Network experience with at least 5+ years hands on experience handling Network...
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Service Line Manager
Há 7 dias
Curitiba, Brasil Decision Group Tempo inteiro**Código**:******Título da vaga**:Service Line Manager / Group Operations Manager**Local**:Curitiba, PR**Nível Profissional**:Gerente**Nível Acadêmico**:Ensino Superior Completo**Áreas de Atuação Profissional**:TI - Projetos**Descrição**:Qualifications:- 10+ years of Network experience with at least 5+ years hands on experience handling Network...
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Customer Success Manager – Payroll, Benefits
3 semanas atrás
Curitiba, Brasil Toku Tempo inteiroCustomer Success Manager – Payroll, Benefits & HR Operations Join to apply for the Customer Success Manager – Payroll, Benefits & HR Operations role at Toku Customer Success Manager – Payroll, Benefits & HR Operations 1 week ago Be among the first 25 applicants Join to apply for the Customer Success Manager – Payroll, Benefits & HR Operations role at...
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Customer Service Operations Manager
Há 4 dias
Curitiba, Brasil Bebeetechnical Tempo inteiroCustomer Support SpecialistWe are seeking an experienced Customer Support Specialist to join our fast-growing real estate startup in the U.S.This hybrid role combines helpdesk support, operations management, outbound sales assistance, and marketing support.Key Responsibilities:Act as the primary responder for inbound support tickets from users.Monitor,...
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Customer Success Manager – Payroll, Benefits
1 semana atrás
Curitiba, Brasil Toku Tempo inteiroCustomer Success Manager – Payroll, Benefits & HR OperationsJoin to apply for the Customer Success Manager – Payroll, Benefits & HR Operations role at TokuCustomer Success Manager – Payroll, Benefits & HR Operations1 week ago Be among the first 25 applicantsJoin to apply for the Customer Success Manager – Payroll, Benefits & HR Operations role at...
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General Manager Operations
3 semanas atrás
Curitiba, Brasil Plaza Premium Group Brasil Tempo inteiroAbout the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. Our promise to you: -We will respect and value...
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Project Operations Manager
2 semanas atrás
Curitiba, Brasil Wipro Limited Tempo inteiroCuritiba, Brazil- DOP SLH- **Job Description**:**Role: Sales Operations Manager****Location: Curitiba, BR (Onsite role)****Job description**:- Serving as liaison between client and Vendor development and operational team- Proactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the...
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Project Operations Manager
2 semanas atrás
Curitiba, Brasil Wipro Limited Tempo inteiroCuritiba, Brazil - DOP SLH - 3108271 **Job Description**: **Role: Sales Operations Manager** **Location: Curitiba, BR (Onsite role)** **Job description**: - Serving as liaison between client and Vendor development and operational team - Proactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best...
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Digital Product Manager
1 semana atrás
Curitiba, Brasil Group Trucks Operations Tempo inteiroDigital Product Manager - Service Market Logistics Location Curitiba, BR Position Type Professional - Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next‑gen technologies and the sharpest collaborative teams,...
