Collections Supervisor

The Opportunity:

Accounts Receivable Supervisor

Join the wave of growth at Maersk We're not just a company, we're a movement. With a vision larger than the ocean, we're on a mission to connect and simplify our customers' supply chains as a true integrator of container logistics. And we need talented individuals like you to make it happen

A year of growth, and we're just getting started Our Global Service Centers (GSC) in Mexico and Brazil have been thriving for over a year now, and we're taking it to the next level. As part of our GSC Americas team, you'll be at the forefront of driving excellence across our global network, collaborating with diverse professionals, and embracing challenges that inspire growth. If you're ready to propel your career with a world leader in transport and logistics, Maersk is your destination. Embark on a journey with us—where your passion will navigate the future of global commerce.

We Offer:

We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.

Energizing and pioneering, this is also an environment that keeps you motivated. You’ll be joining a values-led, genuinely diverse, and talented team that is passionate about being there for employees, and for each other. We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.

We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.
We value the diversity of our talent and will always strive to recruit the best person for the job. We’re proud of that and we see it as a genuine source of strength for building high performing teams.

Our opportunity

We are looking for our newCollections Supervisor to join our collections team, which is responsible for conducting team processes and activities, such as: identification, writing off titles and accounting for payments, sending receipts and proof of payments, returning available balance to the customer, in accordance with internal procedures, deadlines and established goals, aiming for the best result.

Key Responsibilities:

• Oversees end to end OTC process to identify and adjust gaps.
• Conduct regular portfolio reviews with collectors and analysts to identify main issues and drive actions.
• Support manager in developing collections strategies and ensure team’s adherence.
• Be directly involved in negotiations involving relevant customers.
• Engage stakeholders for timely issue resolution.
• Prepare report on status of collections activities.
• Advanced stakeholder management and communication skills.
• Coordinates and supervises the daily activities of smaller groups of employees.
• Recognized authority who applies advanced knowledge, sophisticated analytical thinking, and innovative tools to solve complex business problems.
• Responsible for the performance and results of an area.

We are looking for:

• Stakeholder management
• Experience in coaching and developing team of specialists
• Experience with process improvement and technology implementation projects
• English advanced level (must)
• Microsoft Office advanced
• Higher education (Logistics, Administration, or related field)
• Demonstrates financial skills
• Inspires confidence
• Mutual respect and teamwork
• Knows how to plan and align

If you have been reading so far, we’re glad to see you are interested. And if you want to use your skills to make a difference, we look forward to hearing from you. Apply now
Join a global leader as we embark on an industry-defining digital transformation that will revolutionize trade

Learn more about us

A.P. Moller-Maersk is an integrated logistics company working to connect and simplify our customers' supply chains. As the world leader in transportation services, we operate in 130 countries and employ around 70,000 people. Learn more about us at: