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Presales Solutions Architect
4 semanas atrás
Our partner, an international digital solutions provider focused on custom software development and digital transformation, is growing fast. They are looking for a Client Solutions Engagement Analyst to lead the first phase of the client journey. You'll step into early conversations once a lead is qualified, work closely with clients to clarify needs, ask sharp questions, map out business problems, and shape solutions in partnership with a Tech Lead, a UX designer, and QA. You'll package insights into a project proposal that makes sense to everyone, especially the client, and bring structure to ambiguity, empathy to conversations, and clarity to the teams around you.
Experience and Education- Experience in consulting or custom software delivery environments.
- Proven background supporting pre-sales, scoping, or discovery phases.
- Strong history of working with cross-functional teams (Tech Lead, UX, QA).
- Familiarity with SDLC, Agile / Scrum practices, and common delivery risks.
- Experience in mid-sized or growth-stage tech firms.
- Background collaborating with stakeholders across business and tech.
- Requirements Elicitation
- Executive Presence
- Stakeholder Interviewing
- Business Process Mapping
- Agile Methodology
- Solution Framing
- Project Scoping
- Client Relationship Management
- Emotional Intelligence
- Proposal Writing
- Technical Fluency (non-coding)
- Storytelling with Data
- Visual Communication
- Scope Definition
- Risk and Assumption Analysis
- Workshop Facilitation
- CRM / Sales Collaboration
- Estimation Coordination
- Cross-Functional Teaming
- Consulting Mindset
- Lead client discovery and whiteboard sessions alongside a Tech Lead.
- Translate ambiguous client needs into clear, actionable requirements.
- Build a strong rapport with business and technical stakeholders.
- Own the creation of proposals, timelines, and solution outlines.
- Collaborate with Sales, UX, QA, and Engineering on scoping.
- Identify constraints, risks, and edge cases early in the conversation.
- Break down solutions into project phases and feature groupings.
- Document deliverables: process flows, vision docs, feature sets.
- Validate requirements with internal teams before client delivery.
- Present project proposals with clarity, confidence, and empathy.
- Facilitate handoffs to delivery teams after proposal acceptance.
- Adapt quickly to changes in client needs or scope expectations.
- Influence pre-sales process improvements with insight and initiative.
- Maintain high EQ in stakeholder conversations, especially with executives.
- Contribute to shaping how we scope and sell projects at the company.
