Enterprise Strategist
4 semanas atrás
Overview Customer Success LeadAbout this roleWe are seeking a Customer Success Lead to own and scale post-sales success for strategic accounts in Brazil. Key Responsibilities Own a portfolio of strategic accounts post-contract signature Act as the primary executive point of contact for customers Drive revenue growth, diversification, and retention aligned with customer business objectives Ensure measurable ROI and value realization across the customer lifecycle Post-Sales Execution Lead onboarding, rollout, and operationalization of the platform Identify cross-sell opportunities and drive efforts to close them Monitor customer health, usage, and risk indicators Proactively identify and mitigate churn risks Own escalations across technical, operational, and commercial dimensions Renewals & Commercial Responsibility Lead and execute contract renewals end-to-end Drive renewal forecasting and pipeline accuracy Manage commercial conversations in coordination with Sales or leadership Identify and qualify expansion opportunities within strategic accounts Financial Services & Regulatory Enablement Support banks, fintechs, and payment providers operating under BACEN, LGPD, and security standards Guide customers on best practices for operating in regulated, high-availability environments Represent regulatory and compliance-driven requirements internally Internal Leadership & Influence Serve as the voice of strategic customers internally Influence product roadmap based on enterprise and regulatory needs Collaborate with Product, Engineering, Support, and Sales leadership Help define and improve post-sales and renewal playbooks Required Skills & Qualifications 6+ years in Customer Success, Strategic Account Management, or Enterprise Post-Sales roles Proven ownership of strategic accounts and renewals in B2B SaaS or platform companies Experience working with financial services customers (banks, fintechs, payments) Strong background supporting enterprise-grade, mission-critical systems Benefits Flexible structure with clear ownership and accountabilityPerformance-driven success metrics tied to renewals and retentionPotential for long-term extension based on impact and results Success Metrics Gross and Net Revenue Retention for strategic accounts Renewal close rate and forecast accuracy Product adoption depth and customer health scoresExecutive engagement and satisfaction (NPS / CSAT) Expansion opportunity identification and influence #J-18808-Ljbffr
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Enterprise Account Technology Strategist
4 semanas atrás
São Paulo, Brasil Microsoft Tempo inteiro**Enterprise Account Technology Strategist**:São Paulo, BrazilDate posted**Sep 03, 2025**- Job number** **- Work site**Up to 50% work from home**- Travel**25-50**%**- Role type**Individual Contributor**- Profession**Technology Sales**- Discipline**Account Technology**- Employment type**Full-Time****Overview**:Microsoft’s Enterprise Account Team focuses on...
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Enterprise Account Technology Strategist
Há 19 horas
São Paulo, Brasil Microsoft Tempo inteiro**Enterprise Account Technology Strategist**: São Paulo, Brazil Date posted **Sep 03, 2025** - Job number **1864538** - Work site **Up to 50% work from home** - Travel **25-50**%** - Role type **Individual Contributor** - Profession **Technology Sales** - Discipline **Account Technology** - Employment type **Full-Time** **Overview**: Microsoft’s...
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Enterprise Account Technology Strategist
4 semanas atrás
São Paulo, Brasil Microsoft Tempo inteiroMicrosoft’s Enterprise Account Team focuses on empowering customers on their AI Transformation journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.As an **Enterprise Account Technology Strategist,** you will have the...
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Enterprise Account Technology Strategist
Há 19 horas
São Paulo, Brasil Microsoft Tempo inteiroMicrosoft’s Enterprise Account Team focuses on empowering customers on their AI Transformation journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft. As an **Enterprise Account Technology Strategist,** you will have the...
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Enterprise Account Technology Strategist
2 semanas atrás
São Paulo, Brasil Microsoft Tempo inteiroMicrosoft’s Enterprise Account Team focuses on empowering customers on their AI Transformation journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft. As an Enterprise Account Technology Strategist , you will have the...
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Enterprise Account Technology Strategist
2 semanas atrás
São Paulo, Brasil Microsoft Tempo inteiroMicrosoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive...
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Deployment Strategist
1 semana atrás
São Paulo, Brasil Avra Tempo inteiroDeployment Strategist – Avra Join to apply for the Deployment Strategist role at Avra. About Avra Avra is a deep tech platform powered by foundational AI that translates the complexity of SMBs (Small and Medium Businesses) into strategic decisions for large enterprises. We develop our own foundational models from the ground up—without relying on...
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Strategist
Há 4 dias
São Paulo, São Paulo, Brasil Schonfeld Tempo inteiroThe RoleWe are seeking highly qualified and a talented Strategist to support the emerging markets and Delta One trading team.What You'll DoAs a Strategist, you will support portfolio managers and traders in building out pricing tools, rationalizing risk and analytics and developing a centralized library for valuation. You will be helping with:Equity product...
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Strategist
Há 4 dias
São Paulo, São Paulo, Brasil Schonfeld Tempo inteiroThe RoleWe are seeking highly qualified and a talented Strategist to support the emerging markets and Delta One trading team.What you'll do As a Strategist, you will support portfolio managers and traders in building out pricing tools, rationalizing risk and analytics and developing a centralized library for valuation. You will be helping with:Equity...
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Enterprise Solutions Strategist
2 semanas atrás
São Paulo, SP, Brasil beBeeTechnical Tempo inteiroJob Opportunity We are seeking a Technical Account Manager with strong technical expertise to partner with our sales teams and deliver strategic solutions for enterprise clients. Work closely with sales professionals to position and deliver technical solutions through presentations, demos, evaluations, and objection handling. Act as the primary point of...
