Java Application Support Engineer

3 semanas atrás

São Paulo, São Paulo, Brasil AllianceIT Inc Tempo inteiro
This position is a on-site position to work from Sao Paulo, Sao Paulo ). You will be working as a consultant directly with one US Client.We offer:
Type Employment:
Contractor$22 USD per hourJob Summary:
We are looking for a highly motivated Application Support Engineer with 3–5 years of experience in Linux-based environments, Java/Python scripting, and DevOps practices. The ideal candidate will be responsible for ensuring the stability and performance of enterprise applications and infrastructure, while working collaboratively within a global support team.The embedded FICC roles require candidates to go through an L2 coder pad (primarily debugging) and interviews with AppDev. Responsibilities:
- Maintain a proactive approach throughout the day, with the ability to analyze, debug, and resolve issues.- Develop and enhance the SRE strategy to ensure the scalability, reliability, and performance of the plant.- Efficiently escalate issues to the development team, raise incidents, manage impact, and communicate with users and stakeholders.- Automate manual processes to improve efficiency.- Escalate issues to management on both support and development sides, raise problem tickets, and collaborate with development teams to address issues and drive transformations.- Possess a solid understanding of technical concepts and be capable of writing code when necessary.- Create documentation, runbooks, and code snippets to resolve issues and share them with the team.Key criteria:
- Level L2, L3 Application Support experience, preferably in the 6-10 years range.- Technical Skills:
Unix/Linux, any object-oriented programming experience (Java, C++ etc.), with a good understanding of databases.- Proficient in coding and debugging.- Strong communication skills.

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