Director Of Operations

Há 7 dias


Belo Horizonte, Brasil beBeeLeadership Tempo inteiro

Lead Team Manager We are seeking an experienced Lead Team Manager to oversee our operational teams. This key role is responsible for designing and implementing efficient processes, setting performance metrics, and ensuring the highest quality standards. Strategic Leadership: Manage team leaders and heads to achieve business objectives. Operational Excellence: Design and implement process improvements to drive efficiency and productivity. Performance Management: Set and track key performance indicators (KPIs) to measure team success. Communication Skills: Develop and maintain effective communication channels with stakeholders. We value diversity in the workplace and welcome applicants from diverse backgrounds. The ideal candidate should have: Proven experience in managing sales, contact center, and customer support teams. Excellent English and Portuguese language proficiency.



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