
Global Operations Executive
2 semanas atrás
Country Operations Manager
Job Description:
- The Country Operations Manager will lead and shape our entire LATAM operation, with the autonomy to make high-impact decisions.
- They must be adept at building and inspiring high-performing teams, driving compliance and retention, and cultivating trusted long-term relationships with clients and stakeholders.
- Oversee all LATAM resources to ensure productivity and quality.
- Manage the full employee lifecycle including hiring, onboarding, HR compliance, and performance management.
- Monitor attrition rates and implement proactive retention strategies.
- Drive employee satisfaction through engagement programs, career development, and structured feedback channels.
- Experience: 8–12 years in senior leadership or country management, preferably in the IT/Consulting sector.
- People & HR Management: Proven success in leading teams, driving workforce planning, employee engagement, HR processes, and HR compliance, with measurable improvement in retention.
- Tech Operations Oversight: Demonstrated ability to set up, scale, and manage IT/Tech teams.
- Stakeholder Engagement: Strong track record in building trusted relationships with clients, partners, and internal stakeholders.
- Strategic & Operational Skills: Ability to translate business objectives into actionable operational and delivery plans, while ensuring compliance and efficiency.
- Communication: Fluency in English (written and spoken) is required; Spanish and Portuguese proficiency are strong advantages.
- Technical Tools: Familiarity with CRM systems, business management platforms, and performance reporting tools.
- Strategic leadership role with direct impact on our LATAM operations
- Competitive remuneration
- Work within a global and fast-growing organization
- Friendly, supportive, positive, and professional team of experts
- Multicultural and diverse environment
- Full-time employment
- Remote work conditions
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