KYC Audit Risk Jr Analyst

3 semanas atrás

São Paulo, Brasil 99 Tempo inteiro

About the Company A Solva é uma empresa de serviços compartilhados da DiDi Global, a maior plataforma de conveniência e transporte por aplicativo do mundo, presente em mais de 10 países. No Brasil, a DiDi é conhecida pelas marcas 99, que entrega serviços de mobilidade e serviços financeiros. Na Solva, construímos relacionamentos. Acompanhamos os consumidores da 99Pay, desde a checagem de seus dados até a regularização de possíveis inadimplências. Além de prevenir fraudes, atuamos na investigação e solução de transações suspeitas, garantindo segurança dos consumidores e de seus dados. Nosso time é treinado para oferecer um serviço personalizado e humanizado, transformando cada interação em uma experiência positiva para todos. Ainda somos uma empresa jovem, mas estamos crescendo, sempre focados em proporcionar uma experiência positiva, agindo rápido e com resiliência para acompanhar as mudanças e entregar os melhores resultados. About the Team / Role Nossa equipe se dedica a identificar fraudes, prevenindo e reduzindo possíveis danos financeiros. Trabalhamos contra o crime, por um melhor portfólio de negócios, melhor experiência do cliente e maior segurança tanto para a empresa quanto para o usuário. In this role, you'll be Analyzing fraud risks in identity documents and suspicious behaviors, ensuring compliance with internal policies and 99Pay guidelines. Triaging disputes by analyzing contested transactions and producing evidence to support or refute claims. Managing fraud cases: receiving and analyzing partner communications, identifying accounts to block or close, and coordinating value recovery when applicable. Improving operational processes: identifying opportunities for improvement in workflows and proposing adjustments to senior management or team members. Validating facial biometrics to ensure authenticity of images and matching with declared identities. Participating in studies to optimize manual and automated analysis processes. Self-managing workloads: monitoring queues and proactively addressing various tasks as demand dictates. Analyzing bureau data: reviewing credit bureau information to identify risks and inconsistencies. Qualifications Report and recommend actions to mitigate identified fraud attempts, process gaps, and fraud rules. Critical eye to detect suspicious behaviors in monetary and non‑monetary transactions. Average proficiency with Microsoft Office (Excel, PowerPoint). Background in fraud prevention or related fields. Knowledge of document analysis. Organizational skills to manage area processes. Strong logical reasoning and analytical mindset. Team player who is resilient. Experience in financial markets (banks, fintechs, etc.). Knowledge of SQL or programming logic and English. You'll Love Working at DiDi Because We create user value and innovative safe experiences. We are data‑driven, using metrics for strategic decisions. Collaborative and win‑win partnership environment. Integrity at the core of our business. Continuous growth mindset: learning, sharing, and evolving together. Diversity and Inclusion: we value and actively practice inclusion, and the position is open to everyone, including pregnant people and people with disabilities. Diversity & Inclusion Diversity is not a vision of the future but a non‑negotiable value of who we are. We practice inclusion, plurality, and respect, supported by a dedicated Diversity Committee and various identity groups. #J-18808-Ljbffr

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