Pessoa Gerente de Operações

Involves management responsibility for a team of people or a specific location(s) within the business. Teams may include contractors and all categories of employees: Operational, Clerical, Mechanical/Electrical, Supervisory, Secretarial, Professional, Advisory and Deputy Management. Management responsibilities include disciplinary action up to and including dismissal**General job description**:- To plan, direct, and control all operations in the assigned location in a way that provides the maximum service to customers while maintaining a cost-effective operation while meeting all company standards.- Selects, trains, supervises, evaluates, and motivates a subordinate staff which includes Service Agent, Sr. Service Agent, Courier/Handler, and Couriers to maintain an efficient and effective operation.- Controls and effectively utilizes manpower through planning, organizing, and scheduling to minimize loss of time, working within the framework of the capital and operating budgets.- Monitors station performance reports; performs in-house and vehicle package audits; and monitors package sort.- Ensures compliance with applicable company policies and operating procedures.- Monitors and verifies delivery records, courier pick manifests, billing documents, case sales recap, and petty cash reports.- Ensures emergency support, safety procedure compliance, country labor law compliance, and any other management support necessary for the effective operation of the station.- Coordinates ODA deliveries with outside Ground Agents.- Provides subordinates with information on pay, benefits, company policies, practices, and all other Operations and personnel related issues- Activities related to people management: Time Management, Vacation Scheduling, Requesting and monitoring benefits and Training KPIa- Activities related to Health and Safety: Injury and Accidents reports action plans to avoid accidents.- Activities related to risk management/Security: Gate control of operational vehicles; PGR (value system), risk route planning and monitoring of High value packages.**Minimum Requirements****Minimum education**- Two years (2) years College Degree/Equivalent.**Minimum Experience**- Three (3) to Five (5) years business experience, including two (2) years previous experience in the airline or transportation industry. Previous supervision/management experience in the service industry strongly preferred.**Minimum Required Skills**:- Leadership skills.- Planning & Organizing skills.- Judgement & decision-making skills- Excellent communication skills written and oral.- Presentation skills- Analytical skills.- Strong human relations skill.- Must possess a Valid Driver's License with a good record.- Able to travel.FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:- 2020 Fortune’s World Most Admired Companies (14th)- 2019 Fortune’s Best Places to Work (15th)- 2019 Forbes’s One of the “Best Employers for Diversity”- 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)- 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years- 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible- 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.- 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.