UX Researcher

Senior UX ResearcherWho You ArePersonality + MindsetAs a Senior UX Researcher, you bring a blend of expertise, leadership, and a collaborative spirit to advance our understanding of user needs and behaviors. You will lead a variety of research initiatives to shape and improve the user experience across client products, providing strategic insights that inform design and product strategy.

What You’ll DoRoles + ResponsibilitiesLead and execute a comprehensive range of research methods, including both qualitative and quantitative approaches, to support product innovation and user experience designCollaborate with interdisciplinary teams to integrate user insights into the product development lifecycleChampion the role of user research in strategic discussions, ensuring that user insights contribute to business objectives and product strategyDevelop and refine user personas, journey maps, and service blueprints, translating complex behaviors into clear, actionable insights for cross-functional teamsDesign, recruit for, and conduct end-to-end research studies, including usability tests, interviews, and surveysAnalyze research data using advanced methods to reveal underlying patterns and insightsPresent compelling, evidence-based recommendations to stakeholders, driving user-centered decisions

What You’ll Bring5+ years of dedicated UX research experience with a track record of impacting user experience strategyProven ability to design and lead a wide range of user research activitiesMastery of usability principles, heuristics, and a nuanced understanding of cognitive biasesComfort in a dynamic, fast-paced environment, with the agility to utilize minimal resources effectivelyContinuous engagement with the latest UX research trends and openness to evolving methodologiesStrong leadership qualities with the ability to work autonomously and guide othersYou have experience with research-specific tools such as UserTesting.comThis is not necessary but is a bonus if you have a bachelor’s or MS in human behavior-related field

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