End-User Technology Engineer
4 semanas atrás
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll doThe End User Technology Engineer will help transform/influence the team responsible for delivering world-class support and service to Docusign employees. This role will strongly influence the evolution of workflows and processes into a fully automated self-service platform for common IT end user requests. The End User Technology Engineer will primarily interact with IT support staff, various infrastructure, security and operations teams to bring solutions into day-to-day service delivery of End User Services.
This position is an individual contributor role reporting to the Senior Manager, AMER IT Operations.
Responsibility
Work with Global IT staff members to analyze and resolve problems associated with technical issues
Provide operations support including,
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