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Cloud Infrastructure Specialist

3 meses atrás

Rio de Janeiro, Brasil Airswift Tempo inteiro

About Us

Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.

We are a people business – we transform lives through the world of work. We care about wellbeing, community engagement and our planet – we plant a tree for every person placed in a job globally We have a passion for growth, including investing in the development of our people.

Role Description

Airswift are seeking a highly skilled and experienced Cloud Infrastructure Specialist with expertise in Azure, Office 365, Intune, Autopilot, domain management, and Unifi IAAS. This role is essential in managing and optimising our cloud-based infrastructure to ensure seamless operations and security for our organisation. In addition, you will act as an escalation point for our wider service desk and will assist the service desk leads, in creating SOP’s and solutions, and provide coaching and mentoring to foster a shift left culture

Principle Accountabilities:

Unifi IAAS (Infrastructure as a Service):

  • Design, implement, and manage infrastructure solutions using Unifi IAAS services.
  • Optimise Unifi IAAS resources for performance, availability, and scalability.
  • Implement backup, disaster recovery, and security measures for Unifi IAAS environments.
Azure Management:
  • Design, implement, and manage Azure infrastructure components such as virtual machines, networks, storage, and security groups.
  • Monitor and optimise Azure resources for performance, scalability, and cost efficiency.
  • Implement Azure policies and governance frameworks for compliance and security.
Office 365 and Intune Administration:
  • Manage Office 365 tenant configurations, including Exchange Online, SharePoint Online, Teams, and other related services.
  • Implement and maintain Intune policies for device management, security, and application deployment.
  • Troubleshoot and resolve Office 365 and Intune-related issues for end-users and administrators.
Autopilot and Domain Management:
  • Configure and deploy Windows Autopilot for streamlined device provisioning and management.
  • Manage Entra ID for user authentication, group policies, and access control.
  • Ensure seamless integration between on-premises and cloud-based domain services.
Monitoring and Security:
  • Implement monitoring tools and processes to proactively identify and resolve infrastructure issues.
  • Conduct regular security assessments, vulnerability scans, and penetration testing for cloud and on-premises environments.
  • Collaborate with wider teams to implement and maintain security best practices.
Documentation and Standards:
  • Ensure all changes are documented via the Airswift change management procedures.
  • Maintain high-quality and accurate technical documentation within company standard operating procedures and adherence to ISO27001 guidelines.
  • Ensure infrastructure risks are logged into the company risk register.
  • Create solutions and documentation to allow work to be completed at tiers 1-2 and champion employee self-service.
Skills, Knowledge, and Experience:
  • Educated to AS / A Level (or equivalent) and hold one or more current Microsoft certifications in Azure or M365.
  • A minimum of 2-3 years of 3rd line experience ideally within a global environment.
  • Experience working with Azure and M365 platforms including Intune, Teams Administrations, Sharepoint Online, Exchange Online, and Cloud App Security.
  • Ubiquiti UDM, switch and U6-LR access point management.
  • Experience with MDM via Microsoft Intune.
  • Skilled at creating and maintaining technical documentation.
  • Experience with ITIL. Ensures all changes are logged via change management.
Desirable:
  • Experience with Windows 365, Log Analytics, Azure API Management, and Azure FrontDoor.
  • Synology NAS Office 365 backup management.
  • Experience implementing passwordless with M365.
  • Experience rolling out Windows 11 Enterprise workstations from Intune.
  • Experience monitoring and resolving Azure/M365 security threats.

What we can offer you

  • Attractive monthly base salary + competitive commission/performance bonus.
  • Genuine career progression opportunities, either locally or globally
  • World-class training programmes and development opportunities
  • Virtual Onboarding Events exclusively for new hires.
  • Team driven environment, supportive culture with a focus on work-life balance.
  • Career breaks available after one year.
  • Real time recognition through our employee reward platform.
  • Mental Health First Aiders to signpost you to support when you need it.
  • Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc…)
  • Charity days for various importance causes such as Relay for Life and Earth Day.
Our Core Values
  • Growth - In life and business, one must grow to flourish and achieve high ambitions. Growth requires change, challenge, risk and sacrifice - we will always choose growth.
  • Life – Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world.
  • Excellence - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do.
  • Integrity - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason.

Visit our website and social media to find out more - />
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Diversity & Inclusion
 At Airswift, we believe that diversity is critical to our success and makes us a great place to work. We are committed to building an equal opportunity workplace, the more inclusive we are - the better our work will be.