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Multi Site Loss Prevention Manager
Há 1 mês
- Advanced English and Fluent Portuguese (both verbal and written communication)
- Microsoft Office (Excel Intermediate)
- Experience in security and loss prevention within supply chain, industrial environment, or express distribution and courier services;
- Relevant qualification in loss prevention, security management, and administration of justice, related field or equivalent experience is required;
- Extensive loss prevention experience, including significant experience at management level;
- Decision Making/ Problem Solving
- demonstrate ability to proactively gather the right data from appropriate sources, probe/consider all of the facts, consider other perspectives; conduct root cause analysis; draw sound inferences; prioritize key factors; act decisively, promptly and confidently; flexible in approach; able to operate with limited guidance from management;
- Communication and Influencing - demonstrate ability to identify the customer expectation and adjust language/ style to suit the listener; structure the information using correct terminology and grammar; be articulate and well-reasoned; solution-focused; customer-focused; have excellent follow-up;
- Be able to work and travel as required by business needs in Brazil
Job summary
The Multi-Site Loss Prevention Site Manager is responsible for overseeing two or more sites in the Logistics space. Responsibilities include Theft investigations, Workplace Violence/Workplace Incident Management interviews, and Physical Security of buildings.
Responsible as SME(1) for establishing risk-based security standards for Amazon´s First, Middle and Last Mile locations and the methods for maintaining and improving those standards. The specific areas of focus include, loss exposure/loss controls analysis, investigations of theft and loss, physical security systems and controls, contract guarding services, loss prevention education and awareness programs, workplace violence and loss prevention audit programs. In order to ensure that the said standards and methods are deployed, in respect of strategic plans, consistently across business units within the region, the job holder will develop and maintain key relationships and collaborations with regional leaders, First Mile, Middle Mile and Last Mile Operational team as well as other relevant cross functional teams throughout the organization. The role is field-based.
Key deliverables:
Functional leadership; Risk assessment and management; S&LP(2) Performance Management; Regulatory, legal and labor compliance; Compliance to internal standards; Budgeting and cost management; Physical Protection systems, technology and services; Awareness & training for non-S&LP and S&LP personnel; Handling incidents, investigations and MO intelligence; Crisis Management and resilience; Key internal and external contacts.
**Responsibilities**:
- Drive the process by which compliance with all corporate loss prevention program standards is attained.
- Identify, develop and implement additional loss prevention program elements required to meet the unique needs of Amazon Logistics businesses.
- Effectively partner with operations and support functions in evaluating current and future business processes and initiatives.
- Serve as a member of a coordinated team of Loss Prevention in relentlessly pursuing improvements to company-wide loss prevention program efforts.
- Assist with investigations of internal and external theft and fraud, and conduct interviews when appropriate.
- Use tools, data analysis, and collaborate with internal partners to identify inventory defects and create strategic plans in an effort to mitigate losses.
- Perform interior and exterior Loss Prevention audits of the First, Middle and Last Mile facilities, being alert to and responding to any security of Loss Prevention issues noted.
- Monitor the First, Middle and Last Mile facilities for compliance with Amazon security and Loss Prevention policies.
- Perform various Loss Prevention inspections, audits, and investigations as required.
- Encourage and promote Loss Prevention within the workforce exercising integrity and ethical methods.
- Support the development and deployment of cost effective security systems and solutions to mitigate risks and Modus Operandi.
- Establish and use risk assessment processes to identify and prioritize risks and mitigation means.
- Liaise and cooperate with law enforcement and industry bodies to support Amazon interests.
- Liaise and cooperate with vendors, suppliers and partners to effectively resolve exposures and mitigate risks.
- Engage, coach, train, and influence business partners to be an extension of Loss Prevention by equipping them with knowledge to identify leading indicators of Loss Prevention risk and educate them on the appropriate escalation path.
- Ensure that team members understand Amazon, Global Security Operations, and
