Senior Sales Analyst, Payments Industry Trainings

Overview Senior Sales Analyst, Payments Industry Trainings — MasterCard This position is offered by Mastercard Academy. Academy develops and sells training, courses, online sessions and events to customers to enhance knowledge and efficiency with Mastercard and the market. Responsibilities In-Company Course Sales: Drive proactive and consultative sales of customized in-company courses for clients. This includes: proactively contacting clients to identify training needs; conducting needs assessments and planning course offerings that align with client requirements; developing commercial proposals tailored to the client\'s needs; managing the scheduling of courses with clients and speakers, coordinating face-to-face training logistics; contributing to customized course content validation; providing feedback on course results to clients. Courses Support: Support course delivery (invitations, opening, chat monitoring, participants management, addressing questions in the chat, supporting the speaker with requests, and others). Occasional domestic travels may be required. Open Course: Support the promotion and sales of open courses, bringing participants when in-company courses are not applicable or desired by the customer. Collaboration with the Sales and Advisors Team: Maintain constant and close interaction with both teams to identify client needs and business opportunities, ensuring alignment and effective execution of sales strategies. Customer Engagement and Relationship: Maintain contact with main customers and cultivate strong relationships. Problem Solving: Identify and resolve issues related to in-company courses, ensuring client satisfaction and efficient solution delivery. Event Organization and Client Engagement: Assist with organizing events, promoting client participation and ensuring expectations are met. Data Management: Maintain accurate and up-to-date records regarding proposals, results, and meeting information with clients. Reporting and Control: Monitor the usage of CBA for Academy courses by assigned clients and provide usage reports to the commercial team when necessary. Revenue Generation and Innovation: Propose new ideas to drive revenue for the department and contribute to the growth and strengthening of the Academy. Skills and Qualifications Industry Knowledge: Experience within the payments sector is mandatory. Consultative Sales: Strong consultative and proactive sales skills, with an ability to understand client needs and offer tailored solutions. Communication Skills: Excellent verbal and written communication skills in Portuguese and English. Organization and Multitasking: Strong organizational skills with the ability to thrive in a fast-paced, multi-tasking environment. Interpersonal Skills: Ability to work collaboratively with various teams and functions within the company. Proactive Problem-Solving: Strong proactive skills to identify and address challenges, with a sense of urgency and resourcefulness in finding solutions. Analytical and Detail-Oriented: Analytical skills with keen attention to detail and accuracy in reporting and data management. Technical Skills: Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and experienced in reporting and data analysis. Training Experience: Previous experience in delivering training or facilitating learning sessions is a plus. Corporate Security Responsibility Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach; Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries: Financial Services, IT Services and IT Consulting, and Technology, Information and Internet Referrals increase your chances of interviewing at Mastercard by 2x #J-18808-Ljbffr