Chief Salesforce Business Analyst

3 semanas atrás

Campo Grande, Brasil EPAM Systems Tempo inteiro

Join our team as a Chief Salesforce Business Analyst responsible for analyzing and streamlining multiple Salesforce environments. You will assess business workflows to decide on consolidation, elimination, or retention approaches. Apply today to contribute to enhancing our Salesforce operations and driving greater efficiency. Responsibilities Analyze various Salesforce environments to detect process duplications and inefficiencies Work closely with business stakeholders to capture and document business workflows Assess declarative Salesforce features to suggest enhancements Lead discussions with business groups to collect requirements and input Create comprehensive documentation and process flowcharts for recommended adjustments Assist in decision-making regarding process consolidation, elimination, or maintenance Present analysis results and proposals to technical and business teams Collaborate with Salesforce admins and developers to execute agreed changes Track outcomes after implementation to verify process improvements Offer expert guidance on Salesforce declarative features and industry best practices Requirements Proven experience in Salesforce business analysis with over 7 years of relevant work Deep knowledge of declarative Salesforce capabilities Demonstrated leadership in managing complex analysis initiatives Background in evaluating and consolidating multiple Salesforce environments Strong communication skills for effective interaction with business stakeholders Excellent problem-solving abilities for evaluating and refining processes Skill in documenting and presenting business workflows clearly Experience coordinating with cross-functional teams English proficiency at B2+ level We offer International projects with top brands Work with global teams of highly skilled, diverse peers Employee financial programs Paid time off and sick leave Upskilling, reskilling and certification courses Unlimited access to the LinkedIn Learning library and 22,000+ courses Global career opportunities Volunteer and community involvement opportunities EPAM Employee Groups Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn Seniority level Mid-Senior level Employment type Full-time Job function Information Technology, Research, and Business Development Industries Software Development, IT Services and IT Consulting, and Venture Capital and Private Equity Principals #J-18808-Ljbffr

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