Medallia Technical Lead

2 semanas atrás


Rio de Janeiro, Brasil buscojobs Brasil Tempo inteiro

Come to one of the biggest IT Services companies in the world Here you can transform your career

Why join TCS? Here at TCS, we believe that people make the difference. That's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.

The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for a Medallia Technical Lead who wants to learn and transform their career.

In this role, you will:

  1. Use your experience in Medallia to create solutions for customer feedback systems, following industry best practices.
  2. Contribute to project planning by providing technical insights, estimations, and risk assessments.
  3. Work with project managers to ensure technical task assignments and adherence to project timelines, managing tasks for correct delivery.
  4. Help groom the backlog by working closely with stakeholders.
  5. Document technical designs, APIs, and system architecture, partnering with Medallia SMEs to create specification documents for each implementation, tracking configuration details and program-specific use cases.
  6. Provide training and support to internal teams on using Medallia solutions.
  7. Regularly communicate status and updates to Medallia SMEs.

And much better if you stand out for:

  • Medallia Platform
  • Medallia Platform solutions architecture
  • Advanced/fluent English

Desirable Skills:

  • Experience with Agile methodologies and project management tools.

What do we offer?

  • Health insurance
  • Dental Plan
  • Life insurance
  • Transportation vouchers
  • Meal/Food Voucher
  • Childcare assistance
  • Gympass
  • TCS Cares – free 0800 providing psychological, legal, social, and financial assistance (24 hrs/day)
  • Partnership with SESC
  • Reimbursement of Certifications
  • Free TCS Learning Portal – Online courses and live training
  • International experience opportunity
  • Discount Partnership with Universities and Language Schools
  • Bring Your Buddy – eligibility for bonuses for referrals
  • TCS Gems – Recognition for performance
  • Xcelerate – Free Mentoring Career Platform

Tata Consultancy Services is an equal opportunity employer. Our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation, or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.

At Tata Consultancy Services, we promote an inclusive culture and work for equity across all demographics. Our motto is Inclusion without exception. Come to be a TCSer

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