Support Coordinator
2 semanas atrás
Non-negotiable Requirement: Advanced English Ready to Apply? We value thoughtful applications over quick submissions. Please send a short introduction video to Include any relevant experience or examples of your work that demonstrate your skills. Alternatively, you will receive an automated email to prepare a one-way video interview as the first step of the hiring process. KEY RESPONSIBILITIES Responsible for customer KPI’s and ensuring we are meeting our response promises Resolution of all tickets that flow through our Help Desk for all departments Responsible for live chat, email and phone support Enforcing SLA times with all departments Management of our Help Desk and Knowledge Base Assisting with the development of our CRM by working with the Product Owner team Collecting enhancement requirements from our franchisees and working with the Product Owner team for implementation Responsible for documentation of IT releases and training through webinars and video tutorials Collaborating with the Field Support Team to execute pre- and post-call responsibilities for the weekly Global Team Call Create reports as a result of data supplied on a weekly basis Responsible for leading and coordinating the weekly Company Huddles Other administrative/support/ assistance as required EXPERIENCE AND SKILLS 1-2 years experience with Help Desk support Superior communication skills written and oral Strong working knowledge of Microsoft Office applications (Word, Outlook, PowerPoint, Excel) Very good organizational and priority-setting skills Exceptional collaboration and teamwork skills Passionately focused on driving projects & customer success Open-minded, teachable, dedicated to excellence, driven, creative and organized Able to multi-task and work on various projects and meet strict deadlines Must have a positive “can-do" attitude Must be able to thrive in a fast-paced environment #J-18808-Ljbffr
-
Support Coordinator
2 semanas atrás
Manaus, Brasil Tutor Doctor Tempo inteiroNon-negotiable Requirement: Advanced English Ready to Apply? We value thoughtful applications over quick submissions. Please send a short introduction video to Include any relevant experience or examples of your work that demonstrate your skills. Alternatively, you will receive an automated email to prepare a one-way video interview as the first step of the...
-
Support Coordinator
3 semanas atrás
Manaus, Brasil Tutor Doctor Tempo inteiroJob Description Pay: USD $1,400 / monthHours: Monday-Friday 9 am to 5 pm ESTContract: Full‑time RemoteNon-negotiable Requirement: Advanced EnglishReady to Apply? We value thoughtful applications over quick submissions. Please send a short introduction video to gdias@tutordoctor.org. Include any relevant experience or examples of your work that...
-
Bilingual Account Coordinator
1 semana atrás
Manaus, Brasil MasterPro Installs Tempo inteiroLocation: Remote – Brazil Work Schedule: 8am - 5pm California Time (PST/PDT) MasterPro Installs is a California-based company specialized in appliance installations , working with a large U.S. appliance retailer . We are looking for a Bilingual Account Coordinator to support our operations and act as a key point of contact between customers, sales teams,...
-
Manaus, Brasil DOLCE&GABBANA Tempo inteiroJob Title: Commercial Coordinator Distributors Department: Commercial Travel Retail/Distributors Location: South Cone (Argentina, Paraguay, Uruguay, Chile, Brazil) Remote Company Overview Dolce & Gabbana is a globally renowned luxury fashion and beauty brand, celebrated for its heritage, innovation, and craftsmanship. We are currently seeking a highly...
-
Global Guest Experience Coordinator
2 semanas atrás
Manaus, Brasil Aeria Apartments Tempo inteiroGlobal Guest Experience Coordinator Aeria Apartments • Manaus, estado do Amazonas, Brazil Job Title: Global Guest Experience Coordinator Location: Remote – Sao Paulo, Brazil Department: Guest Experience Working hours: Shifts range from 6 a.m. to 2 a.m., with 8-hour shifts. You will work 5 days out of 7 , including weekends depending on the rota. Reports...
-
Country Coordinator Brazil
3 minutos atrás
Manaus, Brasil Frankfurt Zoological Society Tempo inteiroAbout The Project Frankfurt Zoological Society (FZS) is an internationally operating nature conservation organisation based in Germany that has been supporting conservation projects in Africa, South America, Southeast Asia and Europe for many decades. Following our mission to conserve wildlife and ecosystems, we are focusing our work on protected areas and...
-
Senior financial coordinator
Há 6 dias
Manaus, Brasil Anonymous Tempo inteiroFinancial Support Specialist Role We are seeking a Financial Support Specialist to provide daily accounting and financial oversight for our real estate and construction projects. Prior experience in bookkeeping or accounting is required, with strong knowledge of Quick Books (online) essential for success in this role. The ideal candidate will possess...
-
Remote Sales Project Coordinator- Full-Time
2 semanas atrás
Manaus, Brasil UTS Group - Unique Technology Solutions Tempo inteiroLocation : Remote (Work From Home) Schedule : Monday–Friday, 8 : 00 AM – 5 : 00 PM Eastern Time Company : UTS Group Only Resumes in English will be considered About the Role UTS Group is seeking a highly organised, confident, and proactive Sales Project Coordinator to support our sales department from start to finish. The ideal candidate is not afraid to...
-
Technical Support Operations Lead
Há 4 horas
Manaus, Brasil Utimize Tempo inteiroAbout the RoleWe're looking for a Technical Support Operations Lead to own the day-to-day operation of a WordPress support queue.This is a highly accountable, client-facing role: you will run triage, drive clarity, reduce back-and-forth, and ensure tickets move from intake ? diagnosis ? resolution ? verification with consistent standards.This role is not...
-
Junior Sales Representative
Há 7 dias
Manaus, Brasil Intentional Tc Tempo inteiro**POSITION PURPOSE****PRIMARY RESPONSIBILITIES**- **Sales Generation**: Identify sales opportunities and effectively communicate the features, benefits, and value proposition of our services to prospects, converting leads into sales and maximizing revenue generation by reaching out to potential clients using different channels and social media.-...