Business Development Manager

**The company**
We are a leader in mobile technology, providing innovative solutions to 1.2 billion consumers. In an ever-increasing digital world we help businesses grow their digital reach & toolkits to optimize user experience, increase engagement, attract new customers and boost their revenues.
Think of performance marketing but on steroids as our top-notch marketeers and engineers build digital journeys through an omnichannel marketing approach like no other. Currently we work with the biggest names in Telco, Insurance, Education, FMCGs and Retail in over 45 countries in Latin America, Africa, the Middle East and South-East Asia.
**The role**
**The role is based in Rio de Janeiro or São Paulo, Brazil.**
**Please submit your CV only in English.**
Upstream is looking for a **Business Development Manager** who will report to GM - LatAm and will work closely with our local partners, to drive the following objectives:
- Create and implement a Business Development strategy targeting existing clients in the region, focusing primarily on Brazil.
- Develop and execute commercial strategies, ensuring effectiveness and profitability of the company
- Maximize revenue and margin opportunities
- Commercial ownership of client’s account: Significant contribution in implementing the account plan and achievement of the account targets; contract negotiations and closing; performance monitoring; maintaining the account P&L monthly; reconciliations, invoicing, and payments
- Build and maintain profitable client relationship: Key point of contact between the client and the rest of Upstream; ownership of important operational and mid-level client contacts; managing client expectations; building and securing client satisfaction
- Coordinating all local operational resources and being responsible for local operational delivery: regulatory, supplier contracts and use of recruitment channels; accountable for client deliverables and all local market inputs
- Working closely with internal teams to ensure the project plan is delivered on time
- Identifying opportunities and upselling (services, new products, marketing inventory)
- Ensure the organization and its mission, programs, products, and services are consistently presented in strong, positive way to relevant stakeholders
- Perform business competitiveness analysis for the competition (industry analysis, cost structure, distribution networks etc.)
- Constantly monitoring the local competition landscape and detecting potential risks
**Requirements**:
- BSc, preferably in Business Administration, Economics, Engineering or Marketing. A Master’s degree in Business Administration will be considered as a strong asset.
- 3-6 years of work experience in the fields of consulting, marketing, telecoms, or information technology
- Fluency in English (oral & written)
- Excellent client-facing and negotiation skills
- Excellent communication skills
- Strong quantitative, analytical, and problem-solving skills
- Able to perform under pressure and deliver results in a demanding and fast-paced environment that requires fresh thinking and innovation
- Self-driven & result-oriented working style
- A strategic orientation and the ability to draw on his/her business experience to add to the vision and strategic direction of the organization
- Solid understanding of Mobile, Web, and online advertising industry
- Past inhouse experience & relationship with MNOs (Vivo, Claro, TIM)
- Tech-savvy and comfortable in a field that combines elements of multiple disciplines (technology, marketing, social psychology)
- International perspective and cultural awareness
**Other Key Considerations**
- Experience with budget management and cost control
- Experience in business development, account management or B2B client support
- Marketing thinking and creative capability
- Availability for travelling (Covid-19 permitting)
**Benefits**
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Upstream is an equal opportunity employer. The Company does not discriminate on the basis of race, cooler, creed, pregnancy, religion, gender, national origin, age, disability, marital, or any other legally protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of personnel actions including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.

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