Industry Leading Customer Success Manager
Há 4 horas
Customer Success Manager Job Description Job Summary: We are seeking an experienced Customer Success Manager to join our team. This role will be responsible for managing a team of Customer Success Engineers, ensuring customer success by providing support to clients after they have purchased our products.Key Responsibilities:Manage a team of Customer Success Engineers to ensure timely and effective delivery of services. Develop and execute strategies to improve customer satisfaction, retention, and growth. Collaborate with internal teams to ensure seamless integration of services and identify areas for process improvement. Conduct regular business reviews with customers to discuss their progress, address concerns, and set goals for future growth. Identify and capitalize on opportunities to upsell and cross-sell services to existing customers. Monitor and report on key performance indicators (KPIs) such as customer satisfaction, retention, and revenue growth. Required Skills and Qualifications: Experience : 8+ years of experience in Customer Success Engineering, Services Delivery, Professional Services, or Consulting.Education : Bachelor's degree in Computer Science, Information Technology, or related field.Skills : Strong consulting and project management skills; technical experience in networking or cyber security industries; public cloud experience is a plus; consistent success working with customer escalations; ability to travel up to 30%.Benefits: Culture : Our company culture values collaboration, innovation, and customer satisfaction. We strive to create an environment where employees feel empowered to take risks and contribute to our mission.Growth Opportunities : We offer opportunities for professional growth and development through training, mentorship, and career advancement programs.Recognition and Rewards : Employees are recognized and rewarded for their contributions to the company's success through bonuses, promotions, and other incentives.How to Apply: To apply for this position, please submit your resume and cover letter to us. We look forward to hearing from you
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Customer Success Manager
1 semana atrás
brazil Carrot Fertility Tempo inteiroAbout Carrot: Carrot Fertility is the leading global fertility and family-building platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions...
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Customer Success Manager – Strategic Accounts
1 semana atrás
Brazil Singular Tempo inteiroAbout Singular Singular is the leading marketing measurement platform trusted by 1,000+ global brands including Apple, Microsoft, Uber, DoorDash, Nike, EA, DraftKings, and Robinhood. Ranked the #1 MMP by G2 three years in a row, we empower marketers to make smarter user acquisition decisions and measure the impact of every ad dollar with full-funnel...
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Customer Success Manager
Há 4 horas
Brazil Magentrix ✨Partner Management & Customer Management✨ Tempo inteiroAbout Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We're hiring a...
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Manager, Customer Success Engineers
Há 4 dias
Brazil Palo Alto Networks Tempo inteiroOur MissionAt Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career...
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Manager, Customer Success Engineers
Há 3 dias
Remote, Brazil Palo Alto Networks Tempo inteiro R$80.000 - R$120.000 por anoCompany Description Our MissionAt Palo Alto Networks, we're united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of...
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Manager, Customer Success Engineers
Há 4 dias
Brazil Palo Alto Networks Tempo inteiroOur MissionAt Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career...
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Customer Success Manager
Há 5 dias
Remote (Brazil) SecurityScorecard Tempo inteiro R$45.000 - R$90.000 por anoAbout SecurityScorecard:SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard's patented rating technology is used by over 25,000...
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Customer Success Manager – Brasília
Há 5 dias
Brazil - Remote Salesforce Tempo inteiro R$120.000 - R$240.000 por anoTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...
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Customer Success Manager
Há 7 dias
Brazil (Remote) dLocal Tempo inteiro R$40.000 - R$80.000 por anoWhy should you join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads...
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Customer Success Manager- LATAM
1 semana atrás
Brazil - Remote Guidewire Software Tempo inteiro R$80.000 - R$150.000 por anoSummaryOur Customer Success team is focused on creating engaged customer advocates who are maximizing the value of their Guidewire investments. The Customer Success Manager (CSM) will oversee the strategy and execution of their customer portfolio and focus on driving engagement, satisfaction, retention and growth. We expect our customers will see their CSM...