Flexible Service Engineer

Orange Business is here About us Join us at Orange Business We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities. About the role Join our dynamic “Flexible Solutions” operational team, where innovation meets practical security. As aFlexible Solutions Security Engineer , you will be at the forefront of delivering day-to-day operational security services using the latest cutting‑edge technologies. Our team focuses on two core missions:protecting our customers with innovative security solutions anddetecting and managing security events with pragmatic, down‑to‑earth approaches . If cybersecurity is your passion and securing customer assets is your mission, this is the perfect opportunity for you. You will become a trusted advisor to our clients, managing security solutions that serve as their first line of defense. You will have the chance to present insights, drive continuous improvement, and make a tangible impact on their security posture. In this role, your pragmatic and results‑driven mindset will be key to effectively communicating security strategies that reduce risk and enhance resilience. What You Will Do Manage and optimize security solutions across diverse environments, focusing on protecting customer assets. Detect, analyze, and respond to security events with a pragmatic approach. Provide expert assessments of security configurations, including Web Application Firewalls, certificates, CDN, proxies, and related security rules. Configure and fine‑tune security tooling, from ad‑hoc adjustments to complex, advanced setups. Stay informed on the latest cybersecurity threats, including APTs, ransomware, and emerging hacking campaigns. Advice clients on risk mitigation strategies and best practices. Drive continuous improvement initiatives within customer environments. Participate in call rotations and support activities to ensure seamless operational security. About you What We Expect From You Knowledge & Skills Strong expertise in Web Application Firewalls, certificates management, CDN, proxies, and security rules. Solid understanding of network security, including Firewall rules and Intrusion Prevention Systems (IPS). Experience in analyzing security logs and managing security events. Ability to assess and recommend improvements for Firewall/WAF configurations. Skilled in configuring security tools, from basic setups to complex, advanced configurations. Broad knowledge of cybersecurity topics such as APTs, secure coding, ransomware, and current hacking trends. Backup solutions, automation and scripting knowledge is a plus. Proven ability to advise on risk mitigation strategies. Soft Skills Willingness to participate in call rotations and client support. Fast learner with a customer‑centric mindset. Ability to work independently while being a strong team player. Passionate about cybersecurity and leveraging new technologies. Excellent communication skills in English, capable of presenting and defending technical points to clients. Results‑oriented with a focus on delivering high‑quality service. Ability to simplify complex technical topics into clear, understandable recommendations for any audience. The benefits of being Orange Orange Business was certified as one of the best companies to work by the Great Place to Work Institute from 2012 to 2015. Since 2016, Orange has been awarded as the Top Employer Brazil. The comprehensive independent research revealed that the Company provides excellent employee conditions, nurtures and develops talent throughout all levels of the organization, and has demonstrated its leadership status in the HR environment, always striving to optimize its employment practices and to develop its employees. And since 2015, Brazil has been recognized by the Gender Equality & Diversity for European and International Standard Certification. Because Orange Business hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features: Medical plan Dental plan Life insurance Meal allowance Transportation allowance Bonus plan Gympass Day care Private pension fund Birthday gift (day off) Give a day, get a day (day off) Maternity Leave (6 months + 1.5 year of teleworking) Paternity Leave (15 days + 5 months and 15 days of teleworking) Orange Employee Solutions (psychological and legal assistance) Shiatsu Labor gymnastic Teleworking Reimbursement Flexibility Friendly and caring environment Global work environment. What we offer • Global Opportunities: Work in multi‑national teams with opportunity to collaborate with colleagues and customers from all over the world.• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).• Professional Development: training programs and upskilling/re‑skilling opportunities.• Career Growth: Internal growth and mobility opportunities within Orange.• Caring and Daring Culture: Health and well‑being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.• Reward Programs: Employee Referral Program, Change Maker Awards. #J-18808-Ljbffr