Customer Service Representative

3 semanas atrás


Curitiba, Brasil Wipro Tempo inteiro

Training in biomedicine, nursing, biology - health area (desirable)- Advanced English and Intermediate Spanish (desirable)**Skills required**- Requires the ability to speak effectively to bio-medical engineers and/or health care providers in order to gather the necessary detailed data from customers.- Able to write narratives regarding the complaints- Able to create Customer Letters - Must have good computer skills, effective keyboarding skills- Must have excellent telephonic and listening skills- Able To think critically to determine the type of questions which need to be asked to gather necessary information- Good problem solving and analytical skills- Good customer service skill**Principal responsibilities**- Main and unique customer contact.- Responsible for collecting registration information.- Keep customer up-to-date and comply with all policies and procedures including information security.**Benefits that we offer**- Food voucher- Medical and dental care- Life Insurance- DayCare Assistance- Transportation Voucher- Variable Pay**Salary**: R$2,200.00 - R$2,700.00 per month**Language**:- english (required)- spanish (preferred)Work Location: Hybrid remote in Curitiba - PR



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