Engineering Manager, Managed Services
28 minutos atrás
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. The company is a pioneer of global distributed collaboration with over 1200 colleagues in 75+ countries, offering a flexible, globally remote work environment. We are hiring an Engineering Manager for the BootStack team. This role is an opportunity for a technologist passionate about Linux and cloud technologies to drive success with customers leveraging Ubuntu and open source products. The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers, ranging from Kubernetes to OpenStack and beyond. As a Cloud Engineering Manager, you will manage engineers overseeing day‑to‑day Managed Service of customer environments, including customer service management, managed services operations, and consistent product improvement engineering. Role responsibilities Manage a growing engineering team to optimise the quality and velocity of both development and operations Identify and measure team health indicators Implement disciplined engineering and operations processes Represent the BootStack team with respect to stakeholders, customers, and external teams Ensure proper team focus on priorities, milestones, and deliverables Work to meet service level agreements with customer deployments around the globe Deliver quality managed services in a consistent, timely manner Desired qualifications Bachelors (or equivalent) education in a technology field Proven track record of professional experience delivering software using Python, Go, C, C++, Java, or similar and/or managing operations teams Proven experience with OpenStack Demonstrated strong commitment to testing methodologies and maintainable code quality Experience with Linux system administration, Ubuntu/Debian a plus Strong communication and cooperation skills Experience with agile software development methodologies Experience working in and managing distributed teams Technical aptitude for understanding complex distributed systems Experience with cloud topologies and technologies Travel to team and company events and customer meetings, roughly 20% or less Benefits Distributed work environment with twice‑yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long‑haul company events Job details Location: Globally remote Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Management and Manufacturing Industries: Software Development Canonical is an equal opportunity employer and we are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration. #J-18808-Ljbffr
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