Senior Technical Support Engineer

Há 6 dias

Rio de Janeiro, Brasil beBeeApplication Tempo inteiro
Technical Application Specialist

This role requires a highly skilled individual to provide expert technical support for various applications, ensuring their optimal performance and compliance. The ideal candidate will have experience in supporting enterprise applications in manufacturing, quality, EHS, or IoT environments.

Key Responsibilities:

  • Provide Level 2/3 support for applications such as LIMS, SAP, EHS/ESG platforms, IoT data collection, and access control systems.
  • Troubleshoot incidents, service requests, and change requests, ensuring timely resolution and minimal business disruption.
  • Monitor application health, performance, and integrations.
  • Support end users across multiple countries and languages, ensuring high-quality service and clear communication.
  • Maintain documentation, audit trails, and compliance with regulatory and security standards.
  • Participate in system upgrades, testing, and deployment activities.
  • Ensure applications meet business needs in areas such as maintenance, quality management, EHS, production monitoring, and access control.

Required Skills & Experience:

  • Experience supporting enterprise applications in manufacturing, quality, EHS, or IoT environments.
  • Knowledge of Spanish and Portuguese language required.
  • Familiarity with LIMS, SAP, EHS/ESG platforms, IoT data collection, and access control systems.
  • Strong troubleshooting and analytical skills.
  • Experience with SQL, Windows, Azure, and integration platforms.
  • Ability to work with global teams and support users in multiple regions.
  • Excellent communication and documentation skills.
  • Strong experience in manufacturing apps.

Preferred Qualifications:

  • Experience with cloud-based solutions and real-time production monitoring.
  • Knowledge of compliance and regulatory requirements in manufacturing.
  • Multilingual support capabilities (English, Spanish and Portuguese).

As a Technical Application Specialist, you will play a critical role in ensuring the smooth operation of our applications and meeting the business needs of our organization.

  • Senior Technical Support Engineer

    4 semanas atrás

    Região Geográfica Intermediária de São Paulo, Brasil GRAPHISOFT Tempo inteiro

    Senior Technical Support Engineer - Tier 2 Join to apply for the Senior Technical Support Engineer - Tier 2 role at GRAPHISOFT Continue with Google Continue with Google Senior Technical Support Engineer - Tier 2 2 weeks ago Be among the first 25 applicants Join to apply for the Senior Technical Support Engineer - Tier 2 role at GRAPHISOFT Graphisoft...

  • Senior Technical Support Engineer

    3 semanas atrás

    Região Geográfica Intermediária de São Paulo, São Paulo, Brazil GRAPHISOFT Tempo inteiro

    Senior Technical Support Engineer - Tier 2Join to apply for the Senior Technical Support Engineer - Tier 2 role at GRAPHISOFTContinue with Google Continue with GoogleSenior Technical Support Engineer - Tier 22 weeks ago Be among the first 25 applicantsJoin to apply for the Senior Technical Support Engineer - Tier 2 role at GRAPHISOFTGraphisoft empowers teams...

  • Senior Technical Support Engineer

    2 semanas atrás

    Região Geográfica Intermediária de São Paulo, São Paulo, Brazil GRAPHISOFT Tempo inteiro

    Senior Technical Support Engineer - Tier 2Join to apply for the Senior Technical Support Engineer - Tier 2 role at GRAPHISOFTContinue with Google Continue with GoogleSenior Technical Support Engineer - Tier 22 weeks ago Be among the first 25 applicantsJoin to apply for the Senior Technical Support Engineer - Tier 2 role at GRAPHISOFTGraphisoft empowers teams...

  • Technical Support Engineer

    3 semanas atrás

    Região Geográfica Intermediária de São Paulo, Brasil GRAPHISOFT Tempo inteiro

    Join to apply for the Technical Support Engineer - Tier 1 role at GRAPHISOFT 1 day ago Be among the first 25 applicants Join to apply for the Technical Support Engineer - Tier 1 role at GRAPHISOFT Get AI-powered advice on this job and more exclusive features. Graphisoft empowers teams to design great buildings through award-winning software solutions,...

  • Senior Technical Support Engineer

    1 semana atrás

    Região Geográfica Intermediária de São Paulo, Brasil GRAPHISOFT Tempo inteiro

    Senior Technical Support Engineer - Tier 2 Join to apply for the Senior Technical Support Engineer - Tier 2 role at GRAPHISOFT Continue with Google Continue with Google Senior Technical Support Engineer - Tier 2 2 weeks ago Be among the first 25 applicants Join to apply for the Senior Technical Support Engineer - Tier 2 role at GRAPHISOFT Graphisoft...

  • Technical Support Analyst, Communications

    3 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Oracle Tempo inteiro

    Technical Support Analyst, Oracle Communications SS7 Telephony Products- JX**Applicants are required to read, write, and speak the following languages***: English**Preferred Qualifications****Department Description**:The Oracle Communications Eagle (SS7) Support team is responsible for providing support to the existing Eagle STP installed base.As a member of...

  • Technical Support Engineer

    1 semana atrás

    Região Geográfica Intermediária de São Paulo, Brasil GRAPHISOFT Tempo inteiro

    Join to apply for the Technical Support Engineer - Tier 1 role at GRAPHISOFT 1 day ago Be among the first 25 applicants Join to apply for the Technical Support Engineer - Tier 1 role at GRAPHISOFT Get AI-powered advice on this job and more exclusive features. Graphisoft empowers teams to design great buildings through award-winning software solutions,...

  • Support Engineer

    2 semanas atrás

    Região Geográfica Intermediária de Sorocaba, Brasil UserEvidence Tempo inteiro

    3 weeks ago Be among the first 25 applicants Please note - We are only accepting candidates in Latin America for this role.UserEvidence is seeking a sharp and personable full-time Support Engineer to join our growing team. This role is ideal for an ambitious Rails developer with 2-4 years of experience who loves solving real-world problems and collaborating...

  • IP technical Support Engineer

    4 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Nokia Tempo inteiro

    You will play a key role in the NI Care delivery Americas IP Organization, reporting directly to the NI Care Manager- Brazil, and being part of the IP Care Delivery team in Brazil. You will be recognized as a Subject Matter Expert across the broad IP Networks product portfolio, combining deep technical expertise with soft skills to handle challenging IPN...

  • Technical Engineer

    2 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil ALEC Holdings Tempo inteiro

    Technical Engineer - Design | UAE Are you a results-driven leader with a proven track record in delivering high-value, mission-critical construction projects? This role is based on-site in the UAE and will require relocation. ALEC will be holding interviews in the following cities. Sau Paulo, Brazil Rio de Janeiro, Brazil Bogota, Columbia Who We are?...