Senior Technical Training Specialist

Há 6 dias


Porto Alegre, Brasil beBeeSolution Tempo inteiro

Customer Success Professional We are seeking an independent consultant to deliver technical training and product consulting services for scientific information solutions in Latin America. Training & Enablement: Prepare instructional materials for technical training events, user meetings, and conferences to educate customers on best practices. Conduct on-site and virtual sessions to educate customers on solution adoption and value. Design customized educational content tailored to customer workflows and needs to facilitate continuous learning. Consultative Support: Provide expert consulting to help customers maximize adoption and value through strategic objectives alignment. Collaborate with international teams to align training with strategic objectives and promote customer success. Offer insights on AI-driven features and innovative functionalities within scientific information solutions. Customer Engagement: Facilitate onboarding and continuous learning for customers through feedback gathering and communication. Support initiatives that promote customer success and solution optimization through actionable insights. Gather feedback to communicate actionable insights to improve products. Strategic Communication: Deliver compelling presentations at workshops, seminars, and industry events to represent the organization. Represent the organization at conferences and trade shows as agreed under the engagement.



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