
Internship in Customer Relation
4 semanas atrás
This role is responsible for improving the customer experience and handling a variety of issues and concerns while working closely with cross-functional teams.
Responsible for maintains positive customer relationships, data analysis and reports.
Contributes to process improvements to ensure customer satisfaction and retention.
The main mission of the intern will be to develop and deploy a solution to replace customer units in case of complaints.
- Analyze the current process
- Define pros and cons
- Identify alternatives (cost, complexity, solution turn around time)
- Test and Deploy the chosen solution
**Responsibilities**
- Ensure a positive customer experience at all touchpoints
- Collaborate with cross-functional teams to facilitate efficient issue resolution
- Maintain relationship with Vendors and channel partners, ensuring collaboration and effective communication to meet customer needs.
- Maintain detailed record, support activities and issue resolution
- Enchances customer-centricity
**Knowledge & Skills**
- Excellent problem-solving ability, good at negotiation and soft skills, confident telephone manner.
- Customer-service minded approach, Fulfill commitments to customers
- Good listener, eager to learn and improve, be proactive and well organized.
- Able to work under pressure and maintain composure in difficult situations
- Demonstrate common sense, sense of urgency and creativity
- Can work largely unsupervised in a Virtual environment
- Customer Support
- SAP Applications
**Education**
Enrolled at the University in one of the following courses: Business Administration, Law, Computer Science, Engineering or related areas.
Spanish - Proficient
English - Beginning knowledge
**Job Location**
Alphaville - Barueri (São Paulo-Barueri)
LI-POST
FY25 hiring demand intended for global university hiring, aligned to the job role noted. May be aligned to an evergreen requisition
-
Internship in Customer Relation
Há 3 dias
Barueri, Brasil Hewlett Packard Tempo inteiro**Job Summary** This role is responsible for improving the customer experience and handling a variety of issues and concerns while working closely with cross-functional teams. Responsible for maintains positive customer relationships, data analysis and reports. Contributes to process improvements to ensure customer satisfaction and retention. The main...
-
Internship - Education Engagement Brazil
3 semanas atrás
Barueri, Brasil Hewlett Packard Enterprise Tempo inteiroInternship - Education Engagement BrazilCollege/University Graduate hires (within 12 months of graduation per the company's definition) undergoing a specific training and development path within the EMEA Graduate Program.**_ Responsibilities: _**Apprentice includes students working at the company who are enrolled in apprenticeship programs in association...
-
Customer Operations Specialist
3 semanas atrás
Barueri, Brasil Hewlett Packard Tempo inteiro**Job Summary**- This role is responsible for acting as the point of contact for addressing basic customer concerns while managing records of all interactions to share insights with the internal teams. The role collects and analyzes customer feedback, escalates complex issues, and assists the team in identifying opportunities for cross-selling or upselling....
-
Customer Experience Manager
3 semanas atrás
Barueri, Brasil Edgeuno Tempo inteiroWe're looking for a Customer Experience Manager to join the team and be responsible for the overall management of global client contracts, overseeing the development and implementation of strategies to improve the overall customer experience. You will work closely with cross-functional teams such as Network, DevOps, Marketing, and Sales to ensure that...
-
Hpe Customer Success Manager
3 semanas atrás
Barueri, Brasil Hewlett Packard Enterprise Tempo inteiroHPE Customer Success ManagerThis role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.The **Customer Success Manager** (CSM) holds a key role in the customers’ digital transformation journey. Partners with HPE account team’s strategic customers to understand their business objectives, project priorities,...
-
Customer Success Manager
Há 4 dias
Barueri, Brasil Siena AI Tempo inteiroOverview Join to apply for the Customer Success Manager role at Siena AI Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions. Siena doesn't just...
-
Technical Customer Assurance Manager
1 semana atrás
Barueri, Brasil Hewlett Packard Tempo inteiro**Job Summary** HP is a proven leader in personal systems and printing, delivering innovations that empower people to create, interact, and inspire like never before. We leverage our strong financial position to extend our leadership in traditional markets and invest in exciting new technologies. HP has an impressive portfolio and strong innovation...
-
Customer Service Assistant
3 semanas atrás
Barueri, Brasil Establishment Labs Tempo inteiroResponsible for processes involving billing and issuance of invoices. It will be the intermediary of the processes between commercial, finance and customers. It will work with hospitals/covenants and clinics, doing all the correct documentation and procedures to invoice and receive the debts on time. Perform specific support activities, maintaining contact...
-
Customer Service
Há 2 dias
Barueri, Brasil Agilent Technologies Tempo inteiroJob DescriptionProvides pre-sales and/or post-sales consulting to benefit Agilent customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract...
-
Estagiário de Vendas e Aplicações
2 semanas atrás
Barueri, Brasil Dynapar Tempo inteiro**Internship Opportunity**: Sales & Technical Application Support - Industrial Automation Sensors Are you passionate about technology and industrial automation? Do you thrive in a dynamic environment where you can combine technical expertise with customer engagement? Join our team as a Sales & Technical Application Support Intern and gain hands-on experience...