Technical Support Specialist
Há 2 dias
Zoho is one of the world's most prolific software companies with a diverse portfolio of 55+ applications across various business categories. With over 130 million users and more than 18,000 employees globally, hundreds of thousands of businesses rely on Zoho to run their operations. Our company has been private, bootstrapped, and profitable for 29 years, enabling us to maintain sustainability and resilience in our business practices. We are seeking an experienced Partner Support Agent (specialist level) with solid knowledge in CRM and Help Desk platforms to join our dynamic corporate environment. This role involves providing L2 and L3 technical support, collaborating closely with internal and development teams to ensure exceptional partner service experience. Key Responsibilities: Main point of contact for partners Provide technical assistance via email, chat, and calls for Zoho Services to Zoho Partners in Brazil Diagnose and resolve issues related to integrations, automations, and system customizations Support onboarding and implementation teams during technical transitions Participate in technical meetings with process stakeholders Document solutions and contribute to the internal knowledge base Mandatory Requirements: Strong team player with excellent collaboration skills Dedicated professional committed to delivering extended support to Zoho Partners and Customers Self-motivated and able to work under pressure Previous experience in Application Support or other technical roles Proven experience in implementation or technical support for platforms such as Zoho, Salesforce, Microsoft Dynamics, HubSpot, or Zendesk Advanced knowledge of integrations, APIs, automations, and platform customizations Fluent English (reading, writing, and speaking) Strong analytical and proactive approach with the ability to solve complex technical problems
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AI Customer Support Specialist
1 semana atrás
Florianópolis, Brasil Darwin AI Tempo inteiroAI Customer Support Specialist We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized, and has a...
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Senior Technical Support Manager
2 semanas atrás
Florianópolis, Brasil Duda Tempo inteiroSenior Technical Support Manager (must reside in Florianópolis/SC)We're looking for an experienced Senior Technical Support Manager to help scale and enhance our world-class support team in Brazil while also contributing to global support strategies.If you have a strong technical background in web development, SaaS, and people management, and are passionate...
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Senior Technical Support Manager
1 dia atrás
Florianópolis, Brasil Duda Tempo inteiroSenior Technical Support Manager (must reside in Florianópolis/SC)We're looking for an experienced Senior Technical Support Manager to help scale and enhance our world-class support team in Brazil while also contributing to global support strategies.If you have a strong technical background in web development, SaaS, and people management, and are passionate...
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Product Support Engineer
Há 6 dias
Florianópolis, Brasil Zoho Tempo inteiroZoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business...
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Senior Technical Support Manager
Há 2 dias
Florianópolis, Brasil Duda Tempo inteiroSenior Technical Support Manager (must reside in Florian Florian lópolis/SC) We’re looking for an experienced Senior Technical Support Manager to help scale and enhance our world-class support team in Brazil while also contributing to global support strategies. If you have a strong technical background in web development, SaaS, and people management,...
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Senior Technical Support Manager
Há 24 horas
Florianópolis, Santa Catarina, Brasil Duda Tempo inteiro R$80.000 - R$150.000 por anoSenior Technical Support Manager (must reside in Florianópolis/SC)We're looking for an experienced Senior Technical Support Manager to help scale and enhance our world-class support team in Brazil while also contributing to global support strategies. If you have a strong technical background in web development, SaaS, and people management, and are...
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Operations Support Specialist
Há 3 dias
Florianópolis, Brasil Nerdy Tempo inteiro**About Varsity Tutors & Nerdy**: **Role Overview**: The Operations Support Specialist plays a critical role in ensuring a seamless learning experience by providing comprehensive support to our contracted tutors and students. This fast-paced, mission-driven environment requires a self-starter and problem-solver with a passion for helping people learn. This...
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Senior Technical Support Manager
1 semana atrás
Florianópolis, Santa Catarina, Brasil Duda Tempo inteiro R$90.000 - R$120.000 por anoSenior Technical Support Manager (must reside in Florianópolis/SC)We're looking for an experienced Senior Technical Support Manager to help scale and enhance our world-class support team in Brazil while also contributing to global support strategies. If you have a strong technical background in web development, SaaS, and people management, and are...
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Senior Technical Support Manager
1 semana atrás
Florianópolis, Santa Catarina, Brasil Duda Tempo inteiro R$40.000 - R$120.000 por anoSenior Technical Support Manager (must reside in Florianópolis/SC)We're looking for an experienced Senior Technical Support Manager to help scale and enhance our world-class support team in Brazil while also contributing to global support strategies. If you have a strong technical background in web development, SaaS, and people management, and are...
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Technical Support Engineer
2 semanas atrás
Florianópolis, Brasil Allstarsit Tempo inteiroCompany & ProductOur client is a Business Intelligence platform enabling customers to connect multiple data sources (e.g., Excel, SQL) into a unified environment, build interactive dashboards, apply formulas, and customize via plugins, scripts, and embedding.The product supports both SaaS and on-prem deployments.Support is organized into 4 pods: Analytics,...
