Sr Associate Systems Developer

Senior Associate Systems Developer – Hybrid We are a leader in data and AI. Through our software and services we inspire customers around the world to transform data into intelligence – and questions into answers. Our company is a debt‑free, multi‑billion‑dollar organization with a strong focus on providing a dynamic, fulfilling career coupled with flexibility and a world‑class employee experience. About the job As a Senior Associate Systems Developer on the SAS Managed Cloud Delivery Services team, you will be responsible for all aspects of our SAS Managed Cloud Services, hosted and remote managed service environments. You will advocate for SAS customers, ensuring they realize full value from their SAS investment. You will collaborate with customers, analysts, developers, and implementation team members to deploy, manage, diagnose, debug, design, and prototype SAS and third‑party enterprise‑class software systems. Responsibilities Install, administer, support, and maintain SAS Enterprise software and solutions, including generating and maintaining documentation. Work directly with external customers, interface with other support teams and vendors, and provide training, mentoring, and coaching for team members. Support global external and internal customers with clear and efficient communication. Work flexible business hours as required by global customers; some weekend work may be required. Learn how to install SAS software quickly from supplied documentation and work with R&D. Collaborate, contribute to goal accomplishment, make suggestions, volunteer assistance, and offer resources or remove obstacles to help the group achieve its goals. Innovate by understanding existing perspectives and asking provocative questions to understand current practices and the customer experience before moving to problem solving. Required Qualifications 2 years of experience with UNIX or Linux supporting enterprise‑class applications and experience with complex architectures within Cloud and Hosting Technologies (Microsoft Azure, AWS, etc.). PowerShell, Unix shell scripting, and debugging. 2 years of experience in systems support, user support, customer support, consulting or training for enterprise‑class software and/or hardware. 2 years in end user and system administrator consulting or providing other first‑level consulting. Bachelor’s degree in Computer Science or related quantitative field. Technical knowledge of the internal workings, diagnostic tools, and features of complex systems. Aptitude for visualizing solutions for complex problems. Understand the interdependencies between multiple systems and software within a computing infrastructure. Equivalent combination of related education, training, and experience may be considered in place of the above qualifications. Curious, passionate, authentic, and accountable – these are our values and influence everything we do. Preferred Qualifications Azure Certifications Linux Certification ITIL v3 / v4 Foundation Certification Awareness / Experience in installing and using SAS software and solutions Working knowledge of Python and Ansible for automation ITSM Technologies (JIRA, ServiceNow) awareness and usage Benefits Highlights Flexible working hours / Hybrid working model Top‑class health and dental insurance, wellness program, language education support with GoFluent Programs that reduce stress and distractions to help you remain healthy and productive Paid holidays and end‑of‑year holiday break Diverse and Inclusive At SAS it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership all the way up to the top; and it’s essential to who we are. You are welcome here. Additional Information Job level will be determined based on the applicant’s education, skills, and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade‑law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified email addresses and never asks for sensitive personal information or money. If you have any doubts about the authenticity of any type of communication from or on behalf of SAS, please contact SAS Human Resources. #J-18808-Ljbffr