Customer Success Manager

3 semanas atrás

São Paulo, São Paulo, Brasil Integral Ad Science Tempo inteiro

Join to apply for the Customer Success Manager role at Integral Ad Science

Join to apply for the Customer Success Manager role at Integral Ad Science

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IAS Customer Success Manager (CSM) will partner with Sales, Technical Client Services, and Solutions Engineers to successfully onboard new accounts and retain and grow sales revenue within existing accounts. The Customer Success Manager is responsible for increasing client adoption of IAS publisher technology, maintaining strong client relationships and ensuring that client campaigns meet goals and objectives. The primary focus of this role is to grow long-term client revenues in support of the overall success of the company.
As a part of our Customer Success team, this role offers potential to gain in-depth experience of the verification space within the advertising industry. Under the direction of your manager, you will finesse your technical, communication, and commercial skills.
Responsibilities:

Understand the digital advertising ecosystem of advertisers, agencies, publishers, and media technology partners Build a solid understanding of all IAS products and processes Oversee the lifecycle and all aspects of client health including on-boarding, value realization, and renewal, while spearheading further adoption of IAS services. Act as the lead point of contact and

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