Sales Administrator

3 semanas atrás

São Paulo, São Paulo, Brasil Fortinet Tempo inteiro
**Objective**:
This position manages the customer facing, "reactive" side of Sales Operations. The primary responsibility of this role is to provide administration and operations' support for a team of assigned field sales and support sales staff. The Specialist interacts with other departments within Fortinet to insure that the sales departments needs are met, including Order Management, Distribution, Finance etc.
**Responsibilities**:
- Serve as first level administrative contact for Field Sales support.
- Able to identify and analyze problems and resolve them within the scope of his or her ability and authority; involves supervisor, other team members, technical support staff or other Fortinet departments as appropriate.
- Perform all job functions with a positive, professional attitude.
- Able to identify and analyze problems and resolve them within the scope of his or her ability and authority; involves supervisor, other team members, technical support staff or other Fortinet departments as appropriate.
- Review and approve/reject Manual Deal Registration Requests.
- Build custom Salesforce reports based on Rep/Manager needs.
- Review and approve/reject evaluation equipment requests.
**Required Skills**:
- Strong computer skills with advanced skills in Excel
- Experience with Business Objects and/or Point of Sale (POS) systems a plus
- Demonstrated ability and willingness to take initiative in dealing with and resolving problems.
- Demonstrated ability to work effectively under pressure and prioritize tasks.
- Flexibility to adapt to constant change.
- Excellent communication and Inter-departmental skills.
- Demonstrated ability to maintain poise under stress and to respond quickly, logically, and patiently to questions or requests.
- Self starter, demonstrated ability to work independently in a team environment.
- Demonstrated customer service orientation with comprehension of how to solve problems and provide reassurance.
- Strong verbal, written and interpersonal skills. Demonstrated by delivering clear, correct and timely communications and effectively working with others.
- Spanish is strong required for the position besides English.
**#LI-NP1

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