Customer Service Supervisor
Há 5 dias
Descripción **Requirement's**: Level of studies: High school diploma or bachelor's degree. Experience: 1 year or more as supervisor in contact centers/call center/customer service Open to work 100% presential. English advanced must needed (B2). Excellent communication skills. Leadership. Pc skills. **What would you do?** - Have extensive knowledge of the products offered, as well as the systems used to provide customer support. - Ensure that the established objectives are met. - Efficiently manage staff schedules. - Maximize negotiations and minimize escalations. - Supervise, evaluate performance, provide feedback, and develop the team under your supervision. - Identify, resolve problems, and correct errors related to daily operations, providing a description of these issues and their solutions. - Prepare reports to support management. Tipo de puesto: Tiempo completo Salario: A partir de $30,000.00 al mes Horario: - Lunes a viernes - Turno de 10 horas Prestaciones: - Protegido de vida - Vales de despensa Idioma: - Inglés (Deseable) Lugar de trabajo: In person#J-18808-Ljbffr
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