Desktop Support Specialist
3 semanas atrás
Hi,Greetings from EIT Professionals.Role: L1 Support Engineer Location: Extrema, Brazil (Onsite) Duration: ContractJob Summary: The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote and hands-on assistance, handling escalations from other support teams, and working closely with IT teams to ensure timely resolution of complex technical issues.Key Responsibilities: Respond to and resolve support requests escalated by the Service Desk and other appropriate teams. Diagnose and troubleshoot hardware and software issues across Windows and Mac environments. Install, configure, and maintain desktop and laptop systems, including imaging, patching, and upgrades. Provide support for Microsoft 365 applications, email, VPN, and other enterprise tools. Support mobile devices (iOS/Android), printers, scanners, and peripherals. Assist with user account management in Active Directory / Entra and other enterprise systems. Document troubleshooting steps and resolutions in the ticketing system (e.g., ServiceNow, JIRA). Participate in hardware asset inventory, deployment, and refresh projects. Collaborate with Level 3 support or infrastructure teams for unresolved or critical issues. Follow IT security policies and ensure endpoint compliance. Maintain a high level of customer service and professionalism in all user interactions. Provide assistance in racking and stacking of network devices and configuring the same on a need basis. Hands-on experience with: Network troubleshooting tools (ping, traceroute, Wireshark) Routers, switches, firewalls LAN/WAN, TCP/IP, DNS, DHCP, VPNs
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Desktop Support Specialist
3 semanas atrás
Belo Horizonte, Brasil E-IT Tempo inteiroHi, Greetings from EIT Professionals. Role: L1 Support Engineer Location: Extrema, Brazil (Onsite) Duration: Contract Job Summary: The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote and hands-on assistance, handling...
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Desktop Support Technician
Há 24 horas
Belo Horizonte, Brasil Buscojobs BR C2 Tempo inteiroJob Description: Desktop Support Engineer L2 Location: São Paulo Experience: 4-5 years Language: English Role Overview: We are seeking a skilled and motivated Desktop Support Engineer L1 L2 to join our team in São Paulo.The ideal candidate will possess strong technical expertise, a problem-solving mindset, and a customer-first approach.You will be...
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Desktop Support Technician
Há 3 dias
Belo Horizonte, Brasil IKONMYTRI SERVICES PRIVATE LIMITED Tempo inteiroJob Description: Desktop Support Engineer L2Location: São PauloExperience: 4-5 yearsLanguage: EnglishRole Overview:We are seeking a skilled and motivated Desktop Support Engineer L1 L2 to join our team in São Paulo. The ideal candidate will possess strong technical expertise, a problem-solving mindset, and a customer-first approach. You will be responsible...
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Senior Desktop UX/UI Specialist
2 semanas atrás
Belo Horizonte, Brasil beBeeDesign Tempo inteiroAbout Our Opportunity We're looking for an experienced UI/UX Designer to join our team. Key Responsibilities: Translate wireframes and rough concepts into crisp, production-ready designs Build and maintain high-quality UI components for browser extensions and desktop apps Collaborate closely with developers to ensure fast, clean handoff Your Qualifications...
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Desktop Support Engineer
1 semana atrás
Belo Horizonte, Brasil N Consulting Global Tempo inteiroJob responsibilitiesIdentify and resolve hardware, software, and network issues. This often involves using diagnostic tools and software.Handle more complex issues that Level 1 support cannot resolve and escalate to Level 3 if necessary.Use remote access tools to troubleshoot and fix issues without needing to be physically present.Provide support to users...
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Customer Support Specialist
Há 22 horas
Belo Horizonte, Brasil Equativ Tempo inteiroAbout the team Our highly dedicated Support team has both the art and the science for delivering customer satisfaction.People on the team share a passion for helping our clients to surpass their digital business goals.They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex challenges to empower...
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Customer Support Specialist
3 semanas atrás
Belo Horizonte, Brasil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech SaaS (Remote) About Hitch Hitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
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Technical Support Representative
Há 21 horas
Belo Horizonte, Brasil beBeeCustomerSupport Tempo inteiroHelp Desk Specialist The key responsibility of a Help Desk Specialist is to provide prompt and effective technical assistance to customers experiencing issues with our applications. Analyze customer complaints and respond to them in a timely manner. Collaborate with other teams to resolve complex application-related problems. A successful candidate should...
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Technical Support Representative
Há 4 dias
Belo Horizonte, Brasil Bebeecustomersupport Tempo inteiroHelp Desk SpecialistThe key responsibility of a Help Desk Specialist is to provide prompt and effective technical assistance to customers experiencing issues with our applications.Analyze customer complaints and respond to them in a timely manner.Collaborate with other teams to resolve complex application-related problems.A successful candidate should...
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Senior Desktop Ux/Ui Specialist
2 semanas atrás
Belo Horizonte, Brasil Bebeedesign Tempo inteiroAbout Our OpportunityWe're looking for an experienced UI/UX Designer to join our team.Key Responsibilities:Translate wireframes and rough concepts into crisp, production-ready designsBuild and maintain high-quality UI components for browser extensions and desktop appsCollaborate closely with developers to ensure fast, clean handoffYour QualificationsWe're...