
Senior Telecommunications Operations Specialist
3 semanas atrás
Job Overview:
The Senior Telecommunications Operations Specialist will be responsible for monitoring system operation status, handling anomalies, inspecting base station status, and providing technical support.
Key Responsibilities:
- Regularly monitor system operation indicators through the web page and handle anomalies according to Standard Operating Procedures (SOP).
- Utilize automated inspection tools to inspect faulty base stations and perform initial handling according to SOP for reported faults.
- Provide technical support to NRTK specialists and users within 30 minutes.
Requirements:
- A high school diploma or above with at least one year of experience in customer service, after-sales, technical support, or related fields.
- Proficient English reading and writing skills.
- Proficiency in using office software, including Word, Excel, and email.
- Preferred experience in software operations and maintenance.
About This Role:
This is an exciting opportunity for a skilled professional to join our team as a Senior Telecommunications Operations Specialist. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong background in telecommunications operations.
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