Senior Telecommunications Operations Specialist

3 semanas atrás


Brasil beBeeTechnical Tempo inteiro

Job Overview:

The Senior Telecommunications Operations Specialist will be responsible for monitoring system operation status, handling anomalies, inspecting base station status, and providing technical support.

Key Responsibilities:

  1. Regularly monitor system operation indicators through the web page and handle anomalies according to Standard Operating Procedures (SOP).
  2. Utilize automated inspection tools to inspect faulty base stations and perform initial handling according to SOP for reported faults.
  3. Provide technical support to NRTK specialists and users within 30 minutes.

Requirements:

  • A high school diploma or above with at least one year of experience in customer service, after-sales, technical support, or related fields.
  • Proficient English reading and writing skills.
  • Proficiency in using office software, including Word, Excel, and email.
  • Preferred experience in software operations and maintenance.

About This Role:

This is an exciting opportunity for a skilled professional to join our team as a Senior Telecommunications Operations Specialist. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong background in telecommunications operations.



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