Logistics Delivery Quality Expert

2 semanas atrás

São Paulo SP, Brasil beBeeQuality Tempo inteiro

Key Roles and Responsibilities:

1. Develop a comprehensive delivery quality Key Performance Indicator (KPI) model to drive partner performance towards achieving platform delivery quality targets, ensuring optimal customer experience and efficient delivery.

2. Continuously monitor and analyze partner performance, refining the KPI model as per platform requirements.

3. Design and implement delivery quality control strategies to support the achievement of platform delivery quality objectives.

Essential Requirements:

• Relevant experience in logistics delivery quality operations or 3PL delivery quality KPIs is essential.

• Strong analytical skills with proficiency in data-driven tools (SQL/BI).

• Proactive approach with ability to work effectively in dynamic environments.

• Excellent English communication skills (written & verbal).

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