Support Coordinator

Qualified Technical Support Coordinator to join our team. You will be responsible for leading our technical support team to provide excellent service and resolve all technical issues. Coordinate the call center team and evaluate performance. Ensuring timely and accurate customer service every day. Control all activities performed by support employees. Manage service calls, generating metrics and improvements. Knowledge in Office suite tools (mainly excel) Microsoft 365, Sharepoint, Basic programming language, Knowledge of SQL - database. Bachelor's Degree in Information Technology, Computer Science or relevant field About the company Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India. Notice Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at or . Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: . NYC applicants may request an alternative process or accommodation at or . #J-18808-Ljbffr