Support Coordinator

2 semanas atrás

Londrina, Paraná, Brasil Tata Consultancy Services Tempo inteiro

Qualified Technical Support Coordinator to join our team.

You will be responsible for leading our technical support team to provide excellent service and resolve all technical issues.

Coordinate the call center team and evaluate performance.

Ensuring timely and accurate customer service every day.

Control all activities performed by support employees.

Manage service calls, generating metrics and improvements.

Knowledge in Office suite tools (mainly excel) Microsoft 365, Sharepoint, Basic programming language, Knowledge of SQL - database.

Bachelor's Degree in Information Technology, Computer Science or relevant field

About the company

Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.

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