Site Reliability Engineer
2 semanas atrás
Site Reliability Engineer (Middle) ID38916 AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and startups across 17+ industries. We are leaders in application development and AI/ML, with a people-first culture and multiple Best Place to Work awards. If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you Responsibilities Shift: Monday – Thursday 8AM – 7PM PST (11AM – 10PM EST) with rotating on-call On-call shifts: every 6 weeks, one week as primary responder and the next week as secondary Manage alerts daily, check systems, and escalate issues as needed Provide 24×7 on-call support for critical SaaS events Be available in emergencies when team members are unavailable or need help Document issues and remediation steps Proactively create appropriate monitors in the EKS/K8S ecosystem Deploy to EKS/K8s clusters using Terraform and Helm Learn and maintain existing infrastructure running under Docker Swarm Improve infrastructure health by implementing checks and scripts Maintain and develop deployment code Automate manual tasks Implement/integrate new technologies in Cloud Infrastructure Collaborate with Support, Customer Success, Migration, and Professional Services teams Apply a customer-focused approach when planning deployments/updates Work with teams to provide best-in-class SaaS service Perform root cause analysis and implement corrective actions Create and assign alert-related actions after investigations Handle environment-specific support requests Identify and specify automation requirements to improve RCA Must Haves 2+ years of professional experience Experience with Datadog Hands-on experience as an AWS Cloud Engineer Working knowledge of EKS, Terraform, Helm Experience with Docker and Docker Swarm Good understanding of AWS IAM roles and policies Experience logging and monitoring AWS resources using CloudWatch Experience working in a Linux environment Proficient in Bash and/or Python scripting Strong understanding of REST APIs Experience with monitoring tools such as Grafana and Prometheus Excellent oral and written communication skills Customer-facing communication skills to explain issues and RCAs Experience in Product/Application Support for SaaS-based products Understanding of APIs, databases, systems architecture, and design Experience designing, implementing, and operating in a DevSecOps environment Ability to work independently and in a team Technical aptitude and willingness to learn new technologies Upper-Intermediate English level Nice to Haves Experience with GCP or Azure Certifications: AWS Certified DevOps Engineer – Professional or AWS Certified Advanced Networking – Specialty Perks and Benefits Professional growth: Mentorship, TechTalks, and personalized growth roadmaps Competitive compensation: USD-based compensation with budgets for education, fitness, and team activities A selection of exciting projects: Projects with modern solutions and top-tier clients including Fortune 500 enterprises Flextime: Flexible schedule with options to work from home or office Location: Belo Horizonte, Minas Gerais, Brazil (remote work options may be available). Referrals increase your chances of interviewing at AgileEngine. Get notified about new Site Reliability Engineer jobs in Belo Horizonte, Minas Gerais, Brazil. Note: This description reflects current responsibilities and qualifications; other duties may be assigned as needed. #J-18808-Ljbffr
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Senior Site Reliability Engineer
Há 2 dias
Belo Horizonte, Brasil Articul8 AI Tempo inteiroSenior Site Reliability Engineer (SRE) - (Brazil) Join to apply for the Senior Site Reliability Engineer (SRE) - (Brazil) role at Articul8 AI. Position Overview We are seeking an experienced Site Reliability Engineer (SRE) to join our team and help ensure the reliability, performance, and scalability of our GenAI SaaS platform. As an SRE, you will bridge the...
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Site Reliability Engineer
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Head of Site Reliability Engineering at Chipstack
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Belo Horizonte, Brasil ChipStack Tempo inteiro**About ChipStack**: Chips power everything, yet chip‑design tooling hasn’t kept up with the exploding complexity. ChipStack reinvents verification with AI‑native software already in use at 10+ semiconductor innovators. Backed by Khosla Ventures, Cerberus, and Clear Ventures, our small, fast team ships at the intersection of AI, EDA, and systems...
