Techno Functional Consultant

3 semanas atrás

Curitiba, Brasil Wipro Tempo inteiro

OverviewJoin to apply for the Techno Functional Consultant - L1 role at Wipro . The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver client solutions. Location: Curitiba, Paraná, Brazil Responsibilities Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end-to-end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve day-to-day queries/technical problems which may arise Create and deploy automation tools/solutions to ensure process optimization and increase in efficiency Bridge between technical and functional requirements of the project and provide solutioning/advice to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support Skill development Clear Wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/technical domain Write papers, articles, case studies and publish them on the intranet Deliverables and performance parameters Quality: contribution to customer projects, SLA, ETA, number of tickets resolved, problems solved, number of change requests implemented, zero customer escalation, CSAT Automation: process optimization, reduction in process steps, reduction in number of tickets raised Skill upgradation: number of trainings & certifications completed, number of papers/articles written in a quarter Experience: 5-8 Years Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting Get notified about new Functional Consultant jobs in Curitiba, Paraná, Brazil . #J-18808-Ljbffr

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