SAP Ixp Intern

**We help the world run better**
**About the SAP Internship Experience Program**:
SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.
**Three reasons to intern at SAP**:
- **
Culture of collaboration**:meet with mentors, make new friends across the globe and create a thriving personal network.
- ** Gain visibility**: with Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.
**About the team**:
To be a market leading cloud company, SAP has acknowledged the need to transform its business operating model. Customers are expecting an integrated engagement across all solutions and all stages of the customer value chain. Therefore, the Customer Business support team member will work with the Services Sales teams and internal commercial stakeholders to ensure a harmonized and integrated approach to all customer touch points across the quote to contract process - for the benefit of our customers.
SAP is looking for a resource to join the Customer Business Support (CBS) team, as Business Support Intern to support SAP Services Sales across LAC region. The CBS team member will have responsibilities to process and/or develop consulting opportunities in existing SAP deals using SAP tools and processes.
Contribute to revenue growth and profitability by processing profitable services sales deals in existing customers and achieve targets.
Responsible for end-to-end deal processing related to customer opportunities.
**What you’ll do**:
**Position Title**: SAP iXp Intern - LAC Customer Business Support
**Location**: São Paulo, Brazil (in-person)
**In this role, you’ll**:
- Work with a cross functional team processing relevant functions from portfolio and supporting sales, presales, delivery operations, Legal, regional controlling, GFSS, and sales operations.
- Key touchpoint with internal finance groups: Controllers, Project Controllers, Sales Operations, Commercial Business Partners, Education to ensure compliance, data clarity, contract and revenue safeguarding.
- Work with the Services Account Executive (SAE) within the customer account, support the overall relationship between the customer, the partners and SAP to ensure all opportunities are maximized and sales bids are successful.
- Seek continuous improvement to simplify process
- Process customer service requests for selling services small deals and completing the required paperwork
- Comply with operational procedures e.g. for sales, delivery, financial and legal requirements
- Become fluent to expert with SAP Services Sales tools and processes related to Opportunities, Pricing, Quotations and Order Forms.
- Assist with Services Order Forms compliance, approval processing and with all Finance and Legal requirements.
- Validation of Quote details.
**Who you are**:
- We’re looking for someone who can challenge the status quo and likes to stay curious. You enjoy working on meaningful projects and are energized by lifelong learning.
- Student in its last years in Business admin, Computer Science, Mathematics, similar
- Languages: Native in Portuguese, fluent in English (written and oral). Spanish as a plus
- Ability to work with common software apps like MS-Office tools
- Ability in working with a virtual team and comfortable working across different cultures
- Ability to “Think out of the box” and work in a frequently changing workplace
- “Customer service” oriented and comfortable working in complex situations
- Good communication and networking skills
- Enjoys detail-oriented tasks
- Self-starter that enjoys working remotely
- The mindset to keep active & makes things happen.
**We build breakthroughs together**
**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid.

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