On-Call IT Field Technician

4 semanas atrás

Belém, Brasil Geeks on Site Tempo inteiro

Overview

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support

Location: Multiple U.S. Cities (Local, Onsite Support)

Job Type: Independent Contractor (1099)

Pay: $40-$45/hour (on-site) + mileage reimbursement over 20 miles one way

Schedule: Flexible - You accept jobs based on your availability

Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours . You\'ll join our technician network and receive job opportunities based on your location and stated availability . You decide which jobs you want to accept.

About Geeks On Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We\'re expanding our network of skilled on-call technicians to meet growing demand for in-person support — including computers, networks, printers, and more.

About The Role
We\'re hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs , resolving network issues , and repairing or configuring printers/scanners — including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).

You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.

Key Responsibilities
  • Diagnose and repair hardware/software issues on Windows and macOS systems
  • Resolve boot errors, OS issues, and login problems
  • Set up or troubleshoot Wi-Fi and wired internet connections
  • Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
  • Configure or connect printers and scanners (Canon, HP, Brother, etc.)
  • Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
  • Perform general maintenance on multifunction printers (MFPs)
  • Reinstall operating systems using bootable USBs or recovery media
  • Install remote tools or shortcuts as requested
  • Communicate clearly with customers and provide basic post-service support
  • Document service visits and escalate complex issues as needed
Requirements
  • 2+ years of field IT support experience, including computer and printer work
  • Familiarity with Canon, HP, and other common printer brands
  • Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
  • Experience with both Windows (10/11) and macOS troubleshooting
  • Must have personal tools (bootable USB, screwdriver set, etc.)
  • Reliable vehicle and valid driver\'s license
  • Smartphone with camera and data for documentation and communication
  • Ability to work independently and maintain a professional demeanor
Benefits
  • $40-$45 per hour for on-site time
  • Mileage reimbursement for travel over 20 miles (one way)
  • Flexible scheduling — accept only the jobs that match your route and availability
  • National brand recognition and continuous job offers
  • Dispatch and tech support team available to assist remotely
What To Expect After You Apply
  • Intro Call - A recruiter will contact you for a quick chat
  • Onboarding - Complete paperwork and tax forms electronically
  • Background Check - Mandatory before activation
  • Set Your Availability - You enter your availability in our tech portal
  • Start Receiving Jobs - You\'ll be dispatched jobs based on proximity & skills

Join Our Technician Network
If you\'re a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we\'d love to hear from you.

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