Empregos atuais relacionados a Engineer, Network Operations - Rio de Janeiro - Intelsat

  • It Network Engineer

    4 semanas atrás

    Rio De Janeiro, Brasil Meituan Tempo inteiro

    Responsibilities： Based on architecture standards set by the headquarters IT architecture team, test and validate local products, drive procurement execution, and complete device purchases. Collaborate with the headquarters IT architecture team and local service providers to complete the purchases, installation, configuration, and upgrade of network...

  • IT Network Engineer

    1 semana atrás

    Rio de Janeiro, Brasil Meituan Tempo inteiro

    Responsibilities:Based on architecture standards set by the headquarters IT architecture team, test and validate local products, drive procurement execution, and complete device purchases.Collaborate with the headquarters IT architecture team and local service providers to complete the purchases, installation, configuration, and upgrade of network equipment...

  • Operations Engineer

    Há 2 horas

    Rio de Janeiro, Brasil McDermott Tempo inteiro

    Job Overview The Operations Engineer applies their conceptual knowledge of Operations Engineering (Fab) and, with a moderate level of guidance and direction from colleagues and leadership, is responsible for solving a range of straightforward Operations Engineering (Fab) problems. They will be responsible for analyzing possible solutions using standard...

  • Senior Operations Engineer

    Há 2 horas

    Rio de Janeiro, Brasil McDermott Tempo inteiro

    Job Overview The Senior Operations Engineer uses best practices and knowledge of internal or external issues to improve the Operations Engineering (Fab) discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the Operations Engineering (Fab) discipline. The...

  • Senior Technician, Network Operations

    2 semanas atrás

    Rio de Janeiro, Brasil Intelsat Tempo inteiro

    **Are you up to the challenge?** - Lead by example, promoting a high level of teamwork. - Coach, mentor, and train staff members. - Lead team proactive service alarm monitoring to eliminate / mitigate any operational impact to customers. - Exceed customer expectations as first level customer support. - Identify, update, and escalate service issues as needed...

  • IT Network Engineer

    3 semanas atrás

    Rio de Janeiro, RJ, Brasil Meituan Tempo inteiro

    Responsibilities： Based on architecture standards set by the headquarters IT architecture team, test and validate local products, drive procurement execution, and complete device purchases. Collaborate with the headquarters IT architecture team and local service providers to complete the purchases, installation, configuration, and upgrade of network...

  • It Network Engineer

    3 semanas atrás

    Rio de Janeiro, RJ, Brasil Meituan Tempo inteiro

    Responsibilities: Based on architecture standards set by the headquarters IT architecture team, test and validate local products, drive procurement execution, and complete device purchases. Collaborate with the headquarters IT architecture team and local service providers to complete the purchases, installation, configuration, and upgrade of network...

  • IT Network Engineer

    4 semanas atrás

    Rio de Janeiro, Brasil Meituan Tempo inteiro

    OverviewBased on architecture standards set by the headquarters IT architecture team, test and validate local products, drive procurement execution, and complete device purchases. Collaborate with the headquarters IT architecture team and local service providers to complete the purchases, installation, configuration, and upgrade of network equipment and...

  • It service operations engineer

    3 semanas atrás

    Rio de Janeiro, Brasil 美团 Tempo inteiro

    Responsibilities：Product Testing, Procurement, and System IntegrationValidate local products based on headquarters' architecture standards and execute procurement and device purchases.Collaborate with headquarters and local service providers for the purchase, installation, configuration, and upgrade of network equipment and low-voltage systems.Manage...

  • It service operations engineer

    3 semanas atrás

    Rio de Janeiro, Brasil Meituan Tempo inteiro

    Responsibilities： Product Testing, Procurement, and System Integration Validate local products based on headquarters' architecture standards and execute procurement and device purchases. Collaborate with headquarters and local service providers for the purchase, installation, configuration, and upgrade of network equipment and low-voltage systems. ...

Engineer, Network Operations

4 semanas atrás

Rio de Janeiro, Brasil Intelsat Tempo inteiro
**Are you up to the challenge?**
- Lead and participate in proactive service management and incident response for elimination and mitigation of operational impact to customers.
- Provide a timely and professional response to customer communications, perform detailed problem diagnosis on faulty systems, ensure service restoration or alternate service configurations and resolve network or platform problems.
- Utilize tools and demonstrate a high level of proficiency to assess and troubleshoot Network Boadband platforms (1 or more of the following: iDirect, Comtech, Gilat, Newtec) as well as IP and RF issues while working closely with customers to maintain all service level agreements.
- Provide key input and/or lead in the development of operational support of data and documentation pertaining to new or existing infrastructure, platforms or services, development of training materials, processes, procedures, skills assessments.
- Provide leadership of System support, Change Management and Quality oversight, and act as a Maintenance liaison with supporting teams
- Provide on-call support to the NOC regarding customer impacting or other service, network and tool related issues.
- Perform job responsibilities consistently and provide a high level of professional, quality customer service at all times.
- Produce and deliver training, training materials and input to tool improvement to ensure operational readiness and in areas requiring further knowledge development.
- Perform other duties as assigned by Senior Engineers, Principal Engineers, Supervisors and Management.
**Can you drive these processes?**
- Drive a customer-oriented culture, promote a quality work environment and provide a high level of professional, quality customer service at all times.
- Develop tools, training programs, processes and procedures.
- Participate and provide Operations with on-call support.
- Perform other duties as assigned by management.
**You should definitely have**:
- A Bachelors degree and a minimum of 3-5 years experience (or equivalent combination)
- Proficient knowledge of signal flow analysis and troubleshooting is required
- Must consistently display situational awareness and take initiative to address customer issues as well as departmental inefficiencies with little or no supervision.
- Ability to work in a fast-paced environment and be flexible to work on a variety of different tasks - ability to work in a non-structured environment - must be a Team Player and a Leader
- Excellent ability to analyze problems, organize tasks and ensure a positive customer experience
- Must have VSAT network management experience (e.g. iDirect, Gilat, Newtec, Comtech, HNS platform)
- Must have experience with routers, switches and QOS/traffic engineering analysis
- Must have experience with creating service diagrams and documentation using Microsoft Visio and other MS Office tools
- General understanding of satellite communication ground station equipment including modems, converters, HPA, LNA, IFL and antenna systems is highly desirable
- General understanding of RF principals and experience with interference troubleshooting is highly desirable
- Experience in managing and troubleshooting Data communications using modern troubleshooting tools is desirable
- Be highly capable of following company guidelines in making independent decisions under stressful conditions in a multi-tasking work environment.
- The ability to convey complex technical issues equally to skilled and unskilled individuals.
- Consistently display good team working, organizational and interpersonal skills, with the ability to work comfortably with customers and co-workers who speak English as a second language.
- Consistently display excellent situational awareness and take initiative to address both customer issues as well as departmental inefficiencies with little to no supervision.
- Adept with computing and the ability to read and understand operational manuals for various test and/or measurement equipment.
- Be highly capable of following company guidelines in making independent decisions under stressful conditions in a multi-tasking work environment.
- The ability to convey complex technical issues equally to skilled and unskilled individuals.
- Adeptness in team working, organizational and interpersonal skills, with the ability to work comfortably with customers and co-workers who speak English as a second language.
- Influence others in the adoption of behaviors related to enterprise leadership, customer focus, collaboration and change agility
**It would be nice if you had**:
- Linux Command Line Knowledge
- Experience operating in a mixed network environment (Juniper & Cisco)