Store Manager

Overview

Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?

What does this role involve?

As a Store Manager you will be accountable for your store's performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values. Each day is different in this varied, fast paced and hands on role. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. You will join us on a 6-month fixed term contract.

Responsibilities

• Drive store performance and maximise sales through physical and digital channels.
• Lead, motivate and develop an inclusive and diverse team in line with BHF values.
• Operate in a fast paced, hands-on environment; manage the daily activities of the store.
• Balance the demands of a busy donation environment with high standards of customer service and store presentation.
• Support delivery of the business plan and achieve store targets.
• Commit to working weekends and bank holidays on a rota basis as stores trade 7 days a week.
• Understand budgets and P&L to support commercial decisions.

What are we looking for?

• Experience working in a customer facing role in retail, hospitality or service industry.
• Experience of leading, motivating and developing teams.
• Commercial awareness; ability to achieve sales targets.
• Commitment to achieving the highest retail standards at all times.
• Able to work under own initiative and take a proactive approach to changing business needs and objectives.
• Thrives working in a hands on, fast-paced environment.
• An understanding of budgets and P&L.
• Flexibility to work weekends and bank holidays as required.

What’s important to us?

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

Our vision is a world where everyone has a healthier heart for longer. We fund cutting-edge research and innovation to save and improve more lives. In addition to raising funds, we connect with local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a significant environmental impact by preventing around 70,000 tonnes of unwanted items from going to landfill each year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items, and we will continue to build on our reuse agenda in the years to come.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (Affinity Groups), help us create an environment where all colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

• Our generous staff benefits include:
• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers

Ready to apply?

To apply, please follow these simple steps:

• Click the “Apply” button below.
• You’ll be seamlessly redirected to the BHF Careers page.
• Complete the application form, submit your CV and upload your employment history.

What do I need to know?

• DBS Check: Any offer of employment is subject to a satisfactory DBS check.
• Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
• Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early.
• Sponsorship: Please note that we are unlikely to be able to sponsor applicants for this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

#J-18808-Ljbffr

---