Operations Learning Analyst, SSD

4 semanas atrás

São João de Meriti, Brasil Amazon Tempo inteiro

Overview

The goal of Amazon Logistics is to build a world class operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost-effective way possible. We are looking for creative leaders with a passion for highly complex challenges, problem solving, and the ability to thrive in a fast-paced environment. Amazon Logistics is looking for a Learning Content Designer to support UTR programs by designing learning solutions to ensure quality of processes, drive standards adoption and offer a great learning experience. The candidate must be flexible to work weekends and/or overnight, as needed.

Responsibilities
  • Design and develop learning solutions in multiple approaches to UTR stakeholders.
  • Use Learning Management System (LMS) to implement learning modules and measure learning KPIs.
  • Work with Learning Design Systems (LDS) platforms to create effective learning experiences.
  • Apply instructional design principles, learning theories, and technology tools.
  • Support instructor-led training with training content.
  • Design learning communication pieces (reports, invites and announcements).
A day in the life

Throughout the day, you will collaborate closely with the Learning & Development team to ensure seamless integration of your content into our learning management system. You will monitor learner progress and feedback to continuously optimize the effectiveness of your training solutions.

About the team

As part of the Amazon Logistics organization, the Learning & Development team plays an important role in empowering our frontline workforce to deliver an exceptional customer experience. Our mission is to design and deploy world-class training solutions that drive operational excellence, ensure process adherence, and foster a culture of continuous improvement.

Qualifications
  • Completed Bachelor’s Degree.
  • Experience with L&D Content Creation Tools to develop educational programs and curriculum.
  • Experience with Learning Management System (LMS) and Learning Design System (LDS).
  • Fluent Portuguese.
  • Operations background.
  • Intermediate English.
  • Certifications in Instructional Design.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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