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4 semanas atrás

São Paulo, Brasil Amazon.com Tempo inteiro

DESCRIPTIONKey job responsibilitiesMonitor and manage critical KPIs for Hubs (selection growth, buyability rates, FTAC conversion, vendor attrition) and identify improvement opportunities through data analysis;Act as the main POC between Hubs and central teams for innovation initiatives, helping to shape solutions that can be effectively implemented in Hubs' massive operation;Lead the implementation of scalable solutions using automation and AI, coordinating with multiple stakeholders to ensure successful adoption;Create and maintain efficient monitoring systems and dashboards to track operational health and identify trends;Develop and implement strategies to reduce vendor attrition and improve overall vendor experience;Coordinate task forces with commercial teams to address critical operational challenges;Map and structure operational demands from commercial teams into scalable solutions, working with central teams (FinOps, Retail Experts, etc.);Report results and evolution to leadership, providing data-driven insights for decision making.BASIC QUALIFICATIONS- Program or project management experience- Bachelor's degree in management, business administration, economics, engineering, marketing- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Speak, write, and read fluently in EnglishPREFERRED QUALIFICATIONS- Knowledge of Lean principles and DMAIC methodology- Experience in MS Access and SQL- Experience in requirement gathering and ability to write clear and detailed requirement documentJob details- BRA, SP, Sao Paulo- Project/Program/Product Management-Non-Tech

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