Customer success specialist
4 semanas atrás
LOVE startups and always dreamed of working in tech?WANT to build meaningful relationships and help ambitious entrepreneurs succeed?BELIEVE you can use initiative and ownership to fast-track your career?THEN READ ONOneday is an education technology platform designed to inspire and equip aspiring entrepreneurs from diverse backgrounds to turn their business dreams into reality.Backed by$15 M in seed fundingfrom top-tier VCs in the UK and Silicon Valley, Oneday is scaling fast. Our mission:redefine business education and become the largest entrepreneurship school in the world.Join us and help shape a world where anyone, anywhere, can build a company.WHAT IS THIS ROLE ABOUT?We are hiring anentrepreneurial Customer Success Specialistwho will own the student experience end-to-end. Your mission is towow our students, keep them deeply engaged, and ensure they achieve real outcomes through the program.You will be part relationship-builder, part problem-solver, part coach. You will collaborate closely with our admissions, mentor, and product teams — acting as the voice of the customer inside Oneday.This is NOT a routine support role. This is ahigh-ownership, fast-paced, startup CS rolefor someone who wants to grow fast.WHAT YOU’LL DOBuild strong relationships with students and mentors to ensure a world-class experienceMonitor student progress and proactively increase engagement, satisfaction, and completionIdentify blockers and help students stay motivated and on trackRun check-ins, onboarding sessions, and community touchpointsTurn feedback into insights to improve the product and operationsDrive retention, NPS and student outcomes as your core KPIsContribute to building scalable CS processes as we growWHO WE’RE LOOKING FORFluent English speakerwith exceptional communication skillsEntrepreneurial mindset— you take initiative, move fast, and solve problems without waiting for instructionsHigh empathy + relationship skills(you enjoy speaking with people daily)Ownership mentality— you think in outcomes, not tasksA passion for business, startups, or education is a big plusBonus if you have experience in:Customer success, account management, community management, or supportStartup or fast-growth environmentsWHAT’S IN IT FOR YOUThe full startup experience — real responsibility, real impact, real growthCompetitive salary + equityAn accelerated learning journey surrounded by entrepreneurial peopleA chance to help build something that changes lives at scale
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Customer Success Specialist
3 semanas atrás
Brasília, Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
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Customer Success Specialist
4 semanas atrás
Brasília, Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
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Customer Success Specialist
2 semanas atrás
Brasília, Distrito Federal, Brasil PEARL Tempo inteiro R$60.000 - R$120.000 por anoAbout Pearl Talent::Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with...
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Fb-cs003 Customer Success Specialist
Há 2 dias
Brasília, Brasil Pearl Tempo inteiro**About Pearl Talent**: Hear why we exist, what we believe in, and who we’re building for: WATCH HERE Why Work with Us? **Role Overview**: As a Customer Success Specialist at Pearl Talent, you’ll work with our client—the Buyer Experience Platform for homebuilders—to lead the setup, optimization, and ongoing management of their customer success and...
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Customer success specialist
4 semanas atrás
Brasília, Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
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Customer Success Specialist
4 semanas atrás
Brasília, Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
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Customer Success Specialist
4 semanas atrás
Brasília, DF, Brasil Oneday Tempo inteiroLOVE startups and always dreamed of working in tech? WANT to build meaningful relationships and help ambitious entrepreneurs succeed? BELIEVE you can use initiative and ownership to fast-track your career? THEN READ ON! Oneday is an education technology platform designed to inspire and equip aspiring entrepreneurs from diverse backgrounds to turn their...
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Customer Success Specialist
Há 4 dias
Brasília, Distrito Federal, Brasil PEARL Tempo inteiro US$100.000 - US$120.000 por anoWork Arrangement: RemoteJob Type: Independent Contractor, Full-timeWork Schedule: US Time Zones (ET, CT, MT, or PT)Locations: Remote (US time zone alignment required)About Pearl Talent:Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and...
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Brasília, Brasil beBeeCustomer Tempo inteiroCareer Opportunity for a Customer Success Professional We are seeking an accomplished and proactive customer success specialist to collaborate closely with our valued clients, fostering strong relationships, ensuring exceptional user satisfaction, and driving seamless product adoption. This role offers an exciting opportunity to build on existing client...
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FB-CS003 | Customer Success Specialist
2 semanas atrás
Brasília, Distrito Federal, Brasil PEARL Tempo inteiro R$60.000 - R$80.000 por anoAbout Pearl Talent::Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with...
