Amzon EDSP Payments and Disputes Coordinator, AMZL EDSP

1 semana atrás

Rio de Janeiro, Rio de Janeiro, Brasil Amazon Tempo inteiro
Description

Amazon's Transportation Operations team is seeking a Last Mile Payments Coordinator to join our Brazil Transportation team. The Payment and Dispute Coordinator is responsible for managing all payments to External Delivery Service Providers (EDSPs), including payment disputes. They will ensure all partners have a seamless payment experience and identify opportunities to improve operations.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you would like to request an accommodation for the interview or onboarding process, please let our team know and we will connect you to our accommodation team.

Responsibilities
  • Manage all payments to EDSPs and partner payment disputes
  • Own the last mile partners payment experience
  • Own payment performance metrics
  • Partner with Procurement to adjust different costs of nodes
  • Actively engage with internal teams and external partners
  • Ensure compliance with global payment process standards
  • Work on continuous improvement initiatives, including benchmarks with other geos
Basic Qualifications
  • Bachelor\'s degree in Engineering, Administration, Operations, or related fields
  • Proficiency in MS Office, with advanced Excel skills (vlookup, advanced formulas, pivot tables, macros)
  • Experience with P&L analysis
  • Fluent Portuguese and advanced English writing skills
Preferred Qualifications
  • Experience in Logistics and Transportation

If the country/region you're applying in isn't listed or you need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations information page for more details.

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