Data Center Technician

3 semanas atrás


Rio de Janeiro, Rio de Janeiro, Brasil Microsoft Tempo inteiro
**This position is On-site ONLY, the schedule is Monday to Friday 8AM - 5PM**
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a
**Datacenter Technician** (DCT).
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action
**Responsibilities**:
**As a Datacenter Technician, your success will be measured by**:
**_Data Center Operations_**
- Receives guidance and supervision to develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment.
- Asks questions when they do not have required information.
- Complies with Data Center Services (DCS) business unit and service-level policies, procedures, and deadlines with guidance from other technicians.
- Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs) with guidance from other technicians.
**_ Service Delivery_**
- Performs basic diagnostics and troubleshooting with guidance from experienced technicians and by following standard procedures to identify the cause of issues and replace faulty components with mínimal customer and business disruption
- Decommissions hardware for simple changes and refreshes following standard procedures seeking clarification and guidance from more experienced technicians as needed.
- Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management and Technician Leads.
**_ Managing Services_**
- Contributes to issue tracking through escalations by asking questions and seeking guidance on timely resolution of issues from more experienced technicians.
- Develops an understanding of cross-functional processes to support partnerships with internal and external stakeholders.
- Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT); may complete additional training to obtain or maintain relevant role certifications.
**_ Data Center Work Environment_**
- Participates in daily safety briefings, completes required safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use).
- Complies with security and data management procedures and policies with guidance from other technicians and completes required security training.
- Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions and staying apprised of the status of others' work, and partnering with other technicians to complete and/or hand off tickets as needed.
**_ Ownership_**
- Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.
- Maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks.
**_ Other_**
- Embody our culture and values
**Qualifications**:
**Required Qualifications**:
- High school diploma, or equivalent and basic knowledge of computer hardware and components.
While not required, we also look for the following
**_Preferred Qualifications:_**
- 1+ years' experience supporting IT equipment or related technology
- Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
- Proeficiency in English.
**_ Background Check Requirements:_**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/

  • Rio de Janeiro, Rio de Janeiro, Brasil beBeeInfrastructure Tempo inteiro R$121.095 - R$142.102

    Job Title:  Data Center Infrastructure SpecialistWe are seeking a highly skilled Data Center Infrastructure Specialist to join our team. As a key member of our infrastructure team, you will be responsible for providing specialized IT and communication services for our data centers in Latin America.Responsibilities:Provide remote support for infrastructure...


  • Rio de Janeiro, Rio de Janeiro, Brasil Equinix Tempo inteiro

    **Data Center Customer Operations III**:- JR- - Rio de Janeiro- Operations- Full time- 200hs - 12x36 - 06:00 12:00 13:00 18:00 - Turma A**Who are we?**Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational...


  • Rio de Janeiro, Rio de Janeiro, Brasil Microsoft Tempo inteiro US$80.000 - US$120.000 por ano

    As a Critical Environment Field Service Engineer you would be responsible of overseeing maintenance and operation of all machinery that supports the critical load inside a Data Center.Microsoft's mission is to empower every person and every organization on the planet to achieve more, and we're dedicated to this mission across every aspect of our company....


  • Rio de Janeiro, Rio de Janeiro, Brasil Equinix Tempo inteiro

    **Who are we?**Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with...


  • Rio de Janeiro, Rio de Janeiro, Brasil Microsoft Tempo inteiro

    Join or sign in to find your next job Join to apply for the Data Center Operations Engineer - Rio de Janeiro - Onsite role at Microsoft 1 week ago Be among the first 25 applicants Join to apply for the Data Center Operations Engineer - Rio de Janeiro - Onsite role at Microsoft As a Critical Environment Field Service Engineer , you would be responsible...


  • Rio de Janeiro, Rio de Janeiro, Brasil beBeeTechnician Tempo inteiro R$4.250 - R$6.250

    About the RoleAs a Data Center Technician, you will play a pivotal role in delivering core infrastructure and foundational technologies for our online services. This includes Bing, Office 365, Xbox, OneDrive, and Microsoft Azure.Key ResponsibilitiesThe position requires expertise in:Delivering high-quality infrastructure solutions.Maintaining optimal system...


  • Rio de Janeiro, Rio de Janeiro, Brasil Open Data Center Tempo inteiro

    Analista Linux Sênior – Cloud Privada e Infraestrutura para IALocal: Presencial – Escritório no Centro de GoiâniaSobre a OPENAOPEN Datacenter é referência em Cloud Privada de Alta Performance no Brasil, atendendo empresas de todos os portes e setores estratégicos.Nosso diferencial está no suporte técnico de excelência e na capacidade de entregar...


  • Rio de Janeiro, Rio de Janeiro, Brasil Open Data Center Tempo inteiro

    Analista Linux Sênior – Cloud Privada e Infraestrutura para IA Local: Presencial – Escritório no Centro de Goiânia Sobre a OPENA OPEN Datacenter é referência em Cloud Privada de Alta Performance no Brasil, atendendo empresas de todos os portes e setores estratégicos. Nosso diferencial está no suporte técnico de excelência e na capacidade de...


  • Rio de Janeiro, Rio de Janeiro, Brasil beBeeoperador Tempo inteiro R$57.000 - R$90.500

    **Centro de Dados: Um Ambiente Dinâmico**O Centro de Dados é um ambiente dinâmico e sempre evoluindo, onde profissionais como você podem desenvolver suas habilidades e contribuir para a inovação.Aqui, você estará trabalhando em infraestrutura crítica, garantindo a qualidade do serviço e gerenciando prioridades de trabalho. Além disso, terá a...


  • Rio de Janeiro, Rio de Janeiro, Brasil Halliburton Tempo inteiro

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the...