kad cxm

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Oracle is a global leader in Technology Services, Cloud, Artificial Intelligence and Business Applications, committed to innovation and excellence. We are seeking an accomplished Senior Key Account Director and Technical Professional to join our team and manage our most strategic client relationships.

• Bachelor's or Master's degree in Engineering, Computer Science, Business Management, etc.
• 10+ years of experience in key account management or technical leadership in a technology-driven environment.
• Track record managing major enterprise accounts and delivering technical solutions.
• Strong technical background in the technology industry managing target accounts segment.
• Excellent communication, negotiation, and presentation skills.
• Experience with cross-functional team leadership.
• Ability to travel up to 25% domestically and internationally.
• Fluent in English and Spanish.

• Key Account Management: Build, sustain, and expand long-lasting relationships with strategic customers, acting as their primary point of contact.
• Sales Acumen: Experience in generating new sales opportunities and developing plans to advance until deal closure.
• Strategic Planning: Develop and implement account strategies to drive growth, manage risks, and ensure client satisfaction.
• Business Development: Identify new business opportunities within accounts, collaborating with sales and product teams to craft proposals and close deals.
• Project Oversight: Supervise the delivery and integration of complex technological solutions, ensuring projects meet scope, timeline, and quality objectives.
• Technical Leadership: Provide expert technical guidance on our products, ensuring solutions are tailored to clients' needs.
• Stakeholder Engagement: Collaborate with internal stakeholders to align product development with client feedback and market trends.
• Industry Insight: Stay informed on industry trends, emerging technologies, and competitor activity to provide proactive advice to clients and inform strategy.
• Reporting: Produce regular account reviews, forecasts, and status updates for senior management.

Career Level - IC5

Oracle is committed to an inclusive workforce and offers flexible benefits, medical, life insurance, and retirement options. We support employees with disabilities and are an Equal Employment Opportunity Employer.