Shift Manager

HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience: Bringing Friends and Families Together over Delicious Food Served from the Heart. At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” Huddle House is the place where the guest is the boss. We’re giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it’s a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN”. JOB SUMMARY The Shift Manager will oversee the day to day operation and direction of team members during assigned shifts to ensure outstanding service and guest satisfaction. The incumbent will be responsible for restaurant operations during shifts when management is not present. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner. RESPONSIBILITIES Manage each shift and the issues that occur during the shift such as tardy employees, customer complaints, food delivery, etc. Complete all daily paperwork at the unit level including red book information, shift inventories and all other necessary paperwork to insure the unit's profitability Maintain the highest standards of cleanliness and sanitation in your unit Enforce all brands standards, company policies and procedures Train all levels of staff in proper operations of the unit for POS systems and back of house functions to all levels of front of house operations Ensure that each customer is completely satisfied during their visit Represent the company with professionalism at all times QUALIFICATIONS Ability to communicate effectively with all hourly associates Ability to cover all shifts during the normal operation of the unit OUR VALUES Commitment to Excellence Work Hard Teamwork Make a Difference Have Fun HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience: Bringing Friends and Families Together over Delicious Food Served from the Heart. At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” Huddle House is the place where the guest is the boss. We’re giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it’s a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN”. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Huddle House Corporate. Apply with Indeed First Name * Last Name * Email * Phone * Yes, Text Me I want to get text messages for this job from Huddle House - Tuskegee. How many years of previous restaurant experience do you have? * How many years of customer service experience do you have? * Get directions to this location on Google Maps. “What I like most about working at Huddle House is the opportunity to build relationships with the people that I encounter in day to day restaurant operations. There are always new faces and new challenges which keeps my job very interesting.” #J-18808-Ljbffr