Senior BSS Solution Architect

Overview

Senior BSS Solution Architect at Netcracker Technology. Netcracker Technology is seeking an experienced professional to lead solution delivery for Telco BSS, with involvement in both delivery and pre-sales. The role represents Netcracker as a Subject Matter Expert to customers and supports the Sales team through all phases of the sales process.

Responsibilities

• Assist in all phases of the sales and delivery process of BSS solutions
• Prepare the technical portion of responses to RFPs and RFIs
• Work with multiple Account Executives to support opportunity qualification
• Deliver presentations to prospective customers and partners using knowledge of industry trends, standards, and Netcracker solution knowledge
• Develop product demonstrations, including specification, testing, and delivery
• Drive the delivery of high-quality product and architecture presentations and demonstrations
• Demonstrate advanced product concepts
• Assist account teams in ensuring customer satisfaction
• Represent Netcracker as a general industry Subject Matter Expert

Required Experience

• Experience delivering solutions to a Telco Provider
• 10+ years working at a Telco or Systems Integrator vendor with strong technical/architectural knowledge of BSS solutions
• Demonstrated knowledge of major industry standards: eTOM, SID, TAM, ITIL, OSS/J, MTOSI, etc.
• Demonstrated knowledge of Communications Service Provider business in Retail and B2B domains, wireless and wireline services
• Demonstrated knowledge in major BSS functional areas: Channels, Customer Care, CPQ, Product Catalog, Fulfillment, Billing, OCS
• Excellent written, verbal, and interpersonal communication skills, plus strong strategic and analytical abilities
• Ability to work as part of a team to solve complex technical problems in complex environments
• Professional presence and ability to interact professionally with customers at all organizational levels
• Well-developed knowledge of the global telecommunications marketplace
• Nice to have: knowledge of one or more major local, access, or backbone network technologies (e.g., TDM/PDH, SONET/SDH, PSTN/Voice, Dialup/DSL/Dedicated IP, Backbone IP, MPLS, IP VPN, FR/ATM, DWDM)
• Nice to have: IT and/or software development experience in cloud solutions, DevOps, customer-facing applications, large-scale mission-critical systems, network management systems, or large-scale system architecture
• Fluent in English and available to work from our Brazil office in hybrid mode
• This is not a remote work opportunity

Education

• Bachelor's Degree in Computer Science, Engineering, or a related field

All of our job opportunities in Brazil are open to people with disabilities (PWDs)

About Netcracker Technology

Netcracker Technology is a forward-looking software company offering mission-critical solutions to service providers worldwide. Our portfolio enables large-scale digital transformations, cloud, analytics, virtualization, and 5G networks. With over 25 years of service delivery, Netcracker combines technology, people, and expertise to help companies transform their networks and deliver better customer experiences.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Telecommunications

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