
Global Programs Specialist
4 semanas atrás
Gympass is a corporate wellness platform that connects you to thousands of fitness & wellness partners, all with one simple monthly membership. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 offices around the world. At Gympass, you not only have the opportunity to build a career in a fast-paced global environment - but you'll make wellbeing universal, so everyone can be happy and healthy.
**THE OPPORTUNITY**:
We are hiring a **Global Programs Specialist** to our **Wellbeing Engagement **team in** São Paulo**
The Global Wellbeing Engagement Team objective is to **create scalable solutions and impactful strategies that impact our client's engagement and adoption rates**. As a Global Team, we inspire, connect and bring references at the same time that we understand different realities and are close to the regional teams. We provide solutions that add value to clients keeping them engaged and transforming their journey with Gympass.
**YOUR IMPACT**:
- **Data Analysis & Insights**: Leverage your detail-oriented mindset and information-seeking competencies to analyze conversion data from various internal stakeholders and engagement programs implementations to clients. Your goal is to identify opportunities and pain points throughout conversion programs to propose improvements on processes and cross-functional engagement initiatives.
- **Cross-Functional and Cultural Collaboration**: By partnering with key stakeholders from different countries, you will play a pivotal role in gathering initiatives from diverse sources within Client Success, Value Management, Partners, Revenue Marketing and Product teams. Your ability to centralize this data will provide a unified view of conversion strategies across Gympass teams and leadership.
- **Engagement Strategies**:build B2B2C global engagement strategies for new features, SKUs and initiatives combining different tools and insights to develop more autonomous and effective conversion programs throughout all the client journey that will impact regional teams relationship with clients;
- **Client-Centric Mindset**:you will keep the client at the heart of every decision made during conversations and processes and will get closer to commercial teams from different regions to map scenarios and opportunities.
- **Team Enablement**:you will develop internal and external decks and conduct presentations to enable our internal teams to implement action plans with their own clients.
- **Live the mission**:inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.
**WHO YOU ARE**:
- 3+ years experience in business strategy, consumer and market insights, project and programs management;
- Advanced proficiency in English (written and verbal);
- Strong data analysis skills and capable of handling large datasets to generate actionable insights;
- Experience in building reports, showcasing analytical mindset;
- Good writing and verbal communication skills (including presentation skills) to align expectations, clear goals and deadlines with key stakeholders;
- Ability to manage multiple projects simultaneously, thriving within tight deadlines and time management, understanding the urgency and complexity of the activities and managing the execution accordingly;
- Have a sense of ownership and determination to get things done, with an eagerness to learn and grow with hands-on mindset;
- Ability to adapt to new scenarios and thrives in dynamic, fast-paced environments
- Familiarity with Google package, such as Google Sheets and Slides;
**WHAT WE OFFER YOU**:
We're a wellness company that is committed to the health and well-being of our employees. Our flexible program allows you to customize your benefits, according to your needs
Our benefits include:
**WELLNESS**: Health, dental, and life insurance.
**FLEXIBLE WORK**: Choose when and where you work. This is a Hybrid position and it's required to be twice per week at the office. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.
**FLEXIBLE SCHEDULE**:We understand that together, Gympassers and their leaders can make the best decisions for their own individual scopes. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.
**GYMPASS**: We believe in our mission and encourage our employees and their families to find their passion too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.
**PAID TIME OFF**: We know how important
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